Business Systems Analyst Sr - Agile
PNC, Phoenix, AZ, United States
Business Systems Analyst Sr - Agile
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Sr - Agile within PNC's Retail Technology organization, you can be based in Pittsburgh, PA; Strongsville, OH; Cleveland, OH; Birmingham, AL; Phoenix, AZ; Lakewood, CO. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Core Responsibilities
Partner with business stakeholders to elicit, analyze, document, and validate requirements
Translate business needs into epics, user stories, functional requirements, and acceptance criteria
Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews, retrospectives)
Perform current-state and future-state analysis, including process flows and gap analysis
Collaborate with engineering teams on API-based integrations and system interfaces
Support data-related initiatives, including ETL processes and data transformations using Informatica
Analyze and validate data using SQL and relational databases
Ensure requirements are traceable, prioritized, and aligned with business and regulatory needs
Act as a key liaison between business, product, and technical teams
Preferred Skills:
Strong experience partnering with business and technical stakeholders to define clear, testable functional and non-functional requirements
Working knowledge of API-based integrations, including RESTful services, request/response structures, and error handling
Ability to perform current-state and future-state analysis, including process flows, gap analysis, and impact assessments
Hands-on experience analyzing and validating data using SQL across relational databases such as Oracle, SQL Server, Teradata, and MongoDB
Familiarity with ETL concepts and data flow architectures, including data ingestion, transformation, and downstream consumption
Experience supporting data transformation and integration initiatives using tools such as Informatica (PowerCenter/PowerExchange) from a requirements and validation perspective
Strong understanding of data quality, data lineage, and reconciliation techniques to support accurate analytics and reporting
Ability to create and maintain process diagrams, data models, and interface specifications to support technical design
Experience ensuring requirements traceability from business objectives through development, testing, and delivery
Comfortable working in Agile/Scrum environments, collaborating closely with Product Owners, engineers, and QA throughout the SDLC
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Preferred Skills
Agile Methodology, Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Scrum (Agile), Software Solutions, User Experience (UX) Design
Competencies
Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $45,000.00 $108,445.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 04/22/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Sr - Agile within PNC's Retail Technology organization, you can be based in Pittsburgh, PA; Strongsville, OH; Cleveland, OH; Birmingham, AL; Phoenix, AZ; Lakewood, CO. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Core Responsibilities
Partner with business stakeholders to elicit, analyze, document, and validate requirements
Translate business needs into epics, user stories, functional requirements, and acceptance criteria
Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews, retrospectives)
Perform current-state and future-state analysis, including process flows and gap analysis
Collaborate with engineering teams on API-based integrations and system interfaces
Support data-related initiatives, including ETL processes and data transformations using Informatica
Analyze and validate data using SQL and relational databases
Ensure requirements are traceable, prioritized, and aligned with business and regulatory needs
Act as a key liaison between business, product, and technical teams
Preferred Skills:
Strong experience partnering with business and technical stakeholders to define clear, testable functional and non-functional requirements
Working knowledge of API-based integrations, including RESTful services, request/response structures, and error handling
Ability to perform current-state and future-state analysis, including process flows, gap analysis, and impact assessments
Hands-on experience analyzing and validating data using SQL across relational databases such as Oracle, SQL Server, Teradata, and MongoDB
Familiarity with ETL concepts and data flow architectures, including data ingestion, transformation, and downstream consumption
Experience supporting data transformation and integration initiatives using tools such as Informatica (PowerCenter/PowerExchange) from a requirements and validation perspective
Strong understanding of data quality, data lineage, and reconciliation techniques to support accurate analytics and reporting
Ability to create and maintain process diagrams, data models, and interface specifications to support technical design
Experience ensuring requirements traceability from business objectives through development, testing, and delivery
Comfortable working in Agile/Scrum environments, collaborating closely with Product Owners, engineers, and QA throughout the SDLC
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Preferred Skills
Agile Methodology, Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Scrum (Agile), Software Solutions, User Experience (UX) Design
Competencies
Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $45,000.00 $108,445.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 04/22/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.