Senior IT Problem Manager

ASM Research, An Accenture Federal Services Company, is seeking a Senior Problem Mgmt. Lead to oversee the problem management function. This role encompasses leading root cause analysis, coordinating with various stakeholders, and implementing problem management best practices. Candidates should possess a Bachelor’s degree and typically 8+ years of experience in IT service management. The position offers a salary range of $130k - $164,105, significant responsibility in enhancing service stability and user experience, and requires U.S. citizenship for security clearance.
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