Front Desk ASC
Physician Partners of America, Merritt Island, FL, United States
Front Desk ASC
The primary responsibilities of this position are to greet patients upon entry and handle daily front office tasks and surgery days. The important function is to assure charts and deposits are accurate and perform ongoing and occasional audits.
Prepare charts daily
Schedule patients into HST, the ASC computer program, at least 2 weeks out and checked daily for updates
Assist with phone calls to patients at least 3-5 days prior to surgery with financial expectations
Offer patients payment plans if needed per policy
Check in patients Prepare deposits and complete deposit logs
File packing slips
Answer phones with a pleasant, professional demeanor within 4 rings
Scan invoices
Scan charting into the EMR system
Log chart audits and patient satisfaction scores
Co-pay collections, invoices, deposit logs, charts, and expected audits completed in timely manner
Demonstrate professional, courteous demeanor with patients, visitors, and staff
2 years prior medical office front desk experience
Excellent customer service skills
Good verbal and written skills
Proficient with computer programs and office equipment
Knowledge of HIPAA standards
Ability to prioritize and multi-task in a fast paced, changing environment
Ability to calculate payment amounts for patient responsibility and co-pays
Analytical and problem solving skills
Computer skills with MS Office (Word, Excel, Power Point, Outlook, Visio, Project, Sharepoint, etc.).
Great oral and written communication, and listening skills.
Strong customer service orientation.
Experience working collaboratively in a team-oriented environment.
Our ASCs are located in Florida and Texas. The job will be Monday through Friday and work hours may be subject to change with surgery schedule. Noise or Vibrations: Copy machine, phones, computer and printer, other office equipment
The primary responsibilities of this position are to greet patients upon entry and handle daily front office tasks and surgery days. The important function is to assure charts and deposits are accurate and perform ongoing and occasional audits.
Prepare charts daily
Schedule patients into HST, the ASC computer program, at least 2 weeks out and checked daily for updates
Assist with phone calls to patients at least 3-5 days prior to surgery with financial expectations
Offer patients payment plans if needed per policy
Check in patients Prepare deposits and complete deposit logs
File packing slips
Answer phones with a pleasant, professional demeanor within 4 rings
Scan invoices
Scan charting into the EMR system
Log chart audits and patient satisfaction scores
Co-pay collections, invoices, deposit logs, charts, and expected audits completed in timely manner
Demonstrate professional, courteous demeanor with patients, visitors, and staff
2 years prior medical office front desk experience
Excellent customer service skills
Good verbal and written skills
Proficient with computer programs and office equipment
Knowledge of HIPAA standards
Ability to prioritize and multi-task in a fast paced, changing environment
Ability to calculate payment amounts for patient responsibility and co-pays
Analytical and problem solving skills
Computer skills with MS Office (Word, Excel, Power Point, Outlook, Visio, Project, Sharepoint, etc.).
Great oral and written communication, and listening skills.
Strong customer service orientation.
Experience working collaboratively in a team-oriented environment.
Our ASCs are located in Florida and Texas. The job will be Monday through Friday and work hours may be subject to change with surgery schedule. Noise or Vibrations: Copy machine, phones, computer and printer, other office equipment