Postal Associate
University of North Carolina Wilmington, Wilmington, NC, United States
Position Title
Support Services Associate (Postal Associate)
Location
Main UNCW Campus, Wilmington, NC
Responsibilities
Provide administrative support for passport and postal services, including processing passport applications, reviewing photographs and documentation for completeness.
Track all expenses, revenue, and inventory controls for passport and postal operations.
Prepare and reconcile monthly and daily sales and expenses, oversee cash handling procedures, balance USPS and UNCW accounting systems.
Prepare daily cash deposits and manage other accounting duties as required.
Ensure passport applications and supporting documents comply with passport requirements and that photographs meet passport standards.
Perform all related duties as assigned to maintain efficient service operations.
Minimum Education and Experience Requirements
High school diploma or equivalency.
Preferred Skills and Experience
Proficiency with camera, computer, cash register, and other office equipment.
Knowledge of USPS postal regulations, operations, and resources.
Experience with PC mail metering and POS systems.
Familiarity with postal safety and security regulations.
Required Certifications or Licensure
Valid NC Driver's License.
Annual certification as a passport acceptance agent or ability to obtain certification once hired.
Work Schedule
Monday through Friday, 7:30 am – 4:30 pm, 40 hours per week. 12 months per year.
Salary Range
$34,560 – $37,471 (recruitment range). Final offers based on education, experience, equity, and budget.
Benefits
Comprehensive benefits package including dental, vision, and health insurance.
Retirement plan contributions with employer matching for defined contribution or benefit plans.
Optional disability insurance.
Tuition waiver for up to three undergraduate or graduate courses per year, plus summer course coverage.
Free membership to Campus Recreation Center, on‑campus vaccine and booster shots, meditation and yoga sessions.
Pre‑tax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave.
Paid vacation and sick leave accrual, family medical leave after 12 months of service.
Training and development programs through the Dare to Learn Academy and employee assistance program.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex, gender identity, marital status, pregnancy, age, color, national origin, religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents—except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for state‑funded employee benefit programs.
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Support Services Associate (Postal Associate)
Location
Main UNCW Campus, Wilmington, NC
Responsibilities
Provide administrative support for passport and postal services, including processing passport applications, reviewing photographs and documentation for completeness.
Track all expenses, revenue, and inventory controls for passport and postal operations.
Prepare and reconcile monthly and daily sales and expenses, oversee cash handling procedures, balance USPS and UNCW accounting systems.
Prepare daily cash deposits and manage other accounting duties as required.
Ensure passport applications and supporting documents comply with passport requirements and that photographs meet passport standards.
Perform all related duties as assigned to maintain efficient service operations.
Minimum Education and Experience Requirements
High school diploma or equivalency.
Preferred Skills and Experience
Proficiency with camera, computer, cash register, and other office equipment.
Knowledge of USPS postal regulations, operations, and resources.
Experience with PC mail metering and POS systems.
Familiarity with postal safety and security regulations.
Required Certifications or Licensure
Valid NC Driver's License.
Annual certification as a passport acceptance agent or ability to obtain certification once hired.
Work Schedule
Monday through Friday, 7:30 am – 4:30 pm, 40 hours per week. 12 months per year.
Salary Range
$34,560 – $37,471 (recruitment range). Final offers based on education, experience, equity, and budget.
Benefits
Comprehensive benefits package including dental, vision, and health insurance.
Retirement plan contributions with employer matching for defined contribution or benefit plans.
Optional disability insurance.
Tuition waiver for up to three undergraduate or graduate courses per year, plus summer course coverage.
Free membership to Campus Recreation Center, on‑campus vaccine and booster shots, meditation and yoga sessions.
Pre‑tax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave.
Paid vacation and sick leave accrual, family medical leave after 12 months of service.
Training and development programs through the Dare to Learn Academy and employee assistance program.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex, gender identity, marital status, pregnancy, age, color, national origin, religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents—except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for state‑funded employee benefit programs.
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