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Administrative Coordinator

Baystate Health, Springfield, MA, United States


Baystate Health, the largest healthcare organization in western Massachusetts and home to Baystate Medical Center (BMC), the area's only level 1 trauma center in Western Mass, is looking for an

Administrative Coordinator

to join our experienced

Anesthesia team in Springfield, MA.

Responsibilities
The

Administrative Coordinator

provides comprehensive administrative and executive-level support to department leadership, including Directors, Chiefs of Divisions, and managers. You’ll act as a central communication hub—connecting internal teams, external partners, and leadership—while managing multiple priorities with professionalism and discretion.

Executive Support & Coordination

Manage complex calendars and scheduling for department leadership

Coordinate meetings, prepare agendas/materials, and ensure timely follow-up

Serve as a liaison across departments, leadership, and external stakeholders

Project Management & Reporting

Track, analyze, and report on departmental initiatives, compliance, and operational metrics

Develop spreadsheets, reports, and presentations using advanced Excel and other tools

Identify process gaps and recommend practical, efficient solutions

Communication & Relationship Management

Handle inquiries, screen communications, and route information appropriately

Maintain strong working relationships with executives, clinicians, staff, and external contacts

Represent leadership with professionalism and discretion

Operational & Administrative Support

Maintain filing systems, records, and departmental documentation

Assist with budget tracking, invoice processing, and supply management

Support onboarding, orientations, and scheduling for physicians, CRNAs, and trainees

Program & Department Support

Coordinate clinical rotations and act as liaison with educational programs

Assist with compliance tracking and reporting for safety and training requirements

Support development of newsletters and internal communications

Leadership Partnership

Anticipate leadership needs and proactively manage prioritiesProvide regular updates on projects, challenges, and outcomes

Collaborate with administrative staff and provide backup support as needed

Schedule

Full-time

Monday through Friday 7:00am-3:30pm or 8-4:30pm

Location

759 Chestnut St.

Springfield, MA

Qualifications

High School Diploma or GED, required

Associates or Bachelors degree in Business Administration, or Healthcare Management, preferred

Minimum of 3 years of administrative support in an office setting, preferably healthcare

Proficient in Microsoft Office Suite

GED or HiSET (Required)

Benefits

Excellent Compensation

High-quality, low-cost medical, dental and vision insurance

Generous PTO – up to 25 days in the first year, with scheduled earned increases

Continuing education support and reimbursement

Farm Share Memberships

403b retirement company match & annual company contribution increase based on years of service

Free money coach advice from a certified professional

Wellbeing programs that include but are not limited to mental, physical, and financial health

Pet, home, auto and personal insurance

Life insurance

Reimbursement for a variety of well-being activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Compensation
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$21.95 – $25.22 – $29.82

Equal Employment Opportunity Employer
Equal Employment Opportunity Employer

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