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Service Technician - Charlotte, NC

Zedcor Security Solutions, Charlotte, NC, United States


Position Overview
Zedcor is seeking a Service Technician who will be responsible for helping expand service to existing customers. The field service technician will be a crucial team member as we continue to execute our growth strategy. This position will be perfect for you if you have a strong mechanical and diagnostic aptitude to provide support for our mobile security towers and to push the company forward. Zedcor has an office based in Pittsburgh, Pennsylvania; however, this is a field position working on equipment throughout various parts of Pennsylvania.

Key Responsibilities

Inspect and repair towers before departing to the site.

Manage all on site installations, repair, maintenance, and test tasks.

Determine and perform preventative maintenance and repairs on site.

Diagnose errors or technical problems and determine proper solutions.

Deliver and pickup towers when needed.

Produce timely and detailed service and equipment reports.

Adhere to safety daily requirements from Zedcor and customer sites.

Follow all company filed procedures and protocols.

Cooperate with the technical team and share information across the organization.

Comprehend customer requirements and make appropriate recommendations/briefings.

Build relationships with customers.

Perform other duties as requested.

Qualifications

Strong knowledge of diesel engines, generators, and electrical systems is a must.

Must be able to operate a service truck for maintenance and service on surveillance light towers.

3-5 years experience in equipment maintenance and repairs.

Proven field service experience.

Ability to troubleshoot, test, repair, and service technical equipment.

Excellent verbal communication skills.

Self-starter, driven, and motivated to work independently with little oversight.

Must be willing to work in the shop when not on the road.

Experience working in a fast-paced competitive environment that is results-driven.

Valid Class A – CDL Driver License.

Positive attitude and team player.

High sense of urgency and customer service driven.

Physical Demands

Outdoor work – exposure to the elements (heat, cold, rain, snow, mud, etc.).

Ability to regularly lift 50lbs.

Comfortable with climbing and working at heights from time to time.

Comfortable with driving long distances.

Comfortable with working on construction sites – exposure to noise, dust, moving equipment, etc.

Comfortable with wearing various forms of PPE.

Compensation & Benefits

Hourly range: $25.00 - $28.00.

Health, dental, vision, life, and disability insurance (after 90‑day probation).

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