Membership Coordinator
Eastcountychamber, El Cajon, CA, United States
Job Information
Title:
Membership Coordinator
Location:
El Cajon, CA
Position Type:
Hourly
Position Status:
Part-Time
Hourly Rate:
$20.00
Summary
The Part Time Membership Coordinator is an employee of The San Diego Regional East County Chamber of Commerce and reports to the Chamber President/CEO. The position is responsible for coordinating all Chamber membership including membership recruitment, sales, and retention. While reporting directly to the Vice President of Operations for The San Diego Regional East County Chamber of Commerce, the Membership Coordinator will handle all membership & program tasks from start to finish. As the primary point of contact for The San Diego Regional East County Chamber of Commerce member & program relations, the Membership & Program Coordinator will primarily coordinate with the VP, CEO, Chamber members, business owners, sales, and marketing teams. Oversee & coordinate all membership campaigns. Our goal is Showcase The Chamber to maximize our outreach to community members, retain and engage current members, and encourage membership growth through fun interactive networking and showing value for being a member of the San Diego Regional East County Chamber of Commerce.
Responsibilities
Reports directly to the Vice President of Operations
Communicate and collaborate with the VP for The Chamber on a regular basis
Oversee all membership duties as assigned and in the job description
Work with in‑house team and outside contractors to create and distribute membership information and benefits on social media, websites, and other marketing/media outlets
Establish standardized membership retention procedures and train staff or volunteers to properly execute them as a team
Work with the VP on creating and hitting membership budget targets
Expected to bring in at least 12 new members per month
Expected to maintain/retain 80-90% of all membership
Expected to grow membership
Identify new business opportunities, initiating communication with decision makers
Develop and maintain effective relationships with clients
Conduct reviews on accounts on a regular basis to evaluate clients' needs to match with appropriate products and/or services
Conduct regular reviews of promotional activities to enhance and identify development potential
Ensure that clients know how to use the products and services and provide assistance as necessary
Develop plans and implement strategies for all assigned accounts
Manage day‑to‑day client communications and relationships
Support the maintenance and development of internal tools through technology
Oversee and develop membership engagement and growth
Manage and update Chamber Master/Growth Zone and create a plan to update daily if needed
Further knowledge and education regularly through workshops, research, and seminars when approved and share best practices with the team
Policy
The company reserves the right to add or change duties at any time.
Skills
Membership & or sales experience
Excellent verbal and written communication
Problem solving
Service orientation
Persuasion
Management of personnel resources
Active listening
Ability to work with many stakeholders with diverse perspectives and strong opinions to develop common ground and common vision to build membership
Capable of working with internal and external teams and partners
Ability to work under strict deadline
Positive outlook
Excellent work ethic
Ability to develop community relationships & partnerships
Time Management
Self‑Motivated
Experience in an office environment
Experienced in data entry, copying, and scanning operations.
Accuracy and attention to detail
Demonstrated integrity and ethical standards
Superior organizational skills
Able to work independently with some direction
Must be able to effectively communicate (both verbal and written)
Capable of following written instructions and documented procedures
Problem‑solving and analytical ability
This position requires the ability to frequently stand, walk, and lift/move objects weighing up to 50 pounds.
Manages time effectively and adapts quickly to changing priorities
Able to handle difficult situations with diplomacy
Proficiency in Microsoft Office applications (Excel, Word, Outlook, Publisher).
Experience with the Google Drive (Google Docs)
Qualifications
Education: Bachelor’s Degree preferred but not required
Experience: 3-5 years of related experience preferred but not required
Reasoning Ability
Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
Scope of Responsibility
Decisions made with general understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting project deadlines. Errors in judgment may cause short‑term impact to co‑workers and supervisor.
#J-18808-Ljbffr
Title:
Membership Coordinator
Location:
El Cajon, CA
Position Type:
Hourly
Position Status:
Part-Time
Hourly Rate:
$20.00
Summary
The Part Time Membership Coordinator is an employee of The San Diego Regional East County Chamber of Commerce and reports to the Chamber President/CEO. The position is responsible for coordinating all Chamber membership including membership recruitment, sales, and retention. While reporting directly to the Vice President of Operations for The San Diego Regional East County Chamber of Commerce, the Membership Coordinator will handle all membership & program tasks from start to finish. As the primary point of contact for The San Diego Regional East County Chamber of Commerce member & program relations, the Membership & Program Coordinator will primarily coordinate with the VP, CEO, Chamber members, business owners, sales, and marketing teams. Oversee & coordinate all membership campaigns. Our goal is Showcase The Chamber to maximize our outreach to community members, retain and engage current members, and encourage membership growth through fun interactive networking and showing value for being a member of the San Diego Regional East County Chamber of Commerce.
Responsibilities
Reports directly to the Vice President of Operations
Communicate and collaborate with the VP for The Chamber on a regular basis
Oversee all membership duties as assigned and in the job description
Work with in‑house team and outside contractors to create and distribute membership information and benefits on social media, websites, and other marketing/media outlets
Establish standardized membership retention procedures and train staff or volunteers to properly execute them as a team
Work with the VP on creating and hitting membership budget targets
Expected to bring in at least 12 new members per month
Expected to maintain/retain 80-90% of all membership
Expected to grow membership
Identify new business opportunities, initiating communication with decision makers
Develop and maintain effective relationships with clients
Conduct reviews on accounts on a regular basis to evaluate clients' needs to match with appropriate products and/or services
Conduct regular reviews of promotional activities to enhance and identify development potential
Ensure that clients know how to use the products and services and provide assistance as necessary
Develop plans and implement strategies for all assigned accounts
Manage day‑to‑day client communications and relationships
Support the maintenance and development of internal tools through technology
Oversee and develop membership engagement and growth
Manage and update Chamber Master/Growth Zone and create a plan to update daily if needed
Further knowledge and education regularly through workshops, research, and seminars when approved and share best practices with the team
Policy
The company reserves the right to add or change duties at any time.
Skills
Membership & or sales experience
Excellent verbal and written communication
Problem solving
Service orientation
Persuasion
Management of personnel resources
Active listening
Ability to work with many stakeholders with diverse perspectives and strong opinions to develop common ground and common vision to build membership
Capable of working with internal and external teams and partners
Ability to work under strict deadline
Positive outlook
Excellent work ethic
Ability to develop community relationships & partnerships
Time Management
Self‑Motivated
Experience in an office environment
Experienced in data entry, copying, and scanning operations.
Accuracy and attention to detail
Demonstrated integrity and ethical standards
Superior organizational skills
Able to work independently with some direction
Must be able to effectively communicate (both verbal and written)
Capable of following written instructions and documented procedures
Problem‑solving and analytical ability
This position requires the ability to frequently stand, walk, and lift/move objects weighing up to 50 pounds.
Manages time effectively and adapts quickly to changing priorities
Able to handle difficult situations with diplomacy
Proficiency in Microsoft Office applications (Excel, Word, Outlook, Publisher).
Experience with the Google Drive (Google Docs)
Qualifications
Education: Bachelor’s Degree preferred but not required
Experience: 3-5 years of related experience preferred but not required
Reasoning Ability
Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
Scope of Responsibility
Decisions made with general understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting project deadlines. Errors in judgment may cause short‑term impact to co‑workers and supervisor.
#J-18808-Ljbffr