Customer Service Admin Coordinator PartTime Bilingual
Soccer Shots - San Diego East County, La Mesa, CA, United States
Benefits
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Soccer Shots East County San Diego serves thousands of families each week through partnerships with schools and community programs. Our focus is on creating a positive experience for every child and family we serve, on and off the field.
About the Role
Soccer Shots East County San Diego is hiring a bilingual (Spanish/English) Customer Service & Administrative Coordinator to support our families, coaches, and daily operations.
This role is a mix of customer communication, problem-solving, and administrative execution in a fast-paced environment. You’ll be a key point of contact for families and play an important role in keeping operations running smoothly.
We’re looking for someone who is organized, dependable, and confident communicating with a high volume of customers.
What You’ll Do
Manage inbound phone calls and emails from families (English & Spanish)
Assist with registrations, scheduling, and general inquiries
Resolve customer issues clearly and professionally
Maintain accurate records and run internal reports
Upload and manage program seasons on internal platforms
Support coaches and operations team with day-to-day needs
Maintain organization of office space and supplies
Schedule
Part-time: 20–28 hours per week
Must be available: Monday, Wednesday, and Saturday (8am–6pm)
In-person role (office-based, with some field exposure during training)
Pay & Benefits
$18–$22.50/hr (based on experience)
401(k) with employer match after 90 days
Paid time off (up to 4 weeks per year)
All major holidays off
Monthly phone stipend
Opportunities for raises, bonuses, and growth into full‑time roles
Who This Is a Good Fit For
Bilingual professionals (Spanish/English) comfortable handling high-volume communication
Individuals with prior customer service or administrative experience
People who are organized, detail-oriented, and follow through consistently
Those who can stay calm and solution-focused when handling customer concerns
Candidates who prefer structured, in-person work environments
Requirements
Fluent in Spanish and English (written and verbal)
Minimum 1 year of customer service experience (high-volume preferred)
Availability: Monday, Wednesday, and Saturday (8am–5pm required)
Reliable car and valid driver’s license
Willingness to complete on-field training to understand the program
Ability to pass a background check
Commitment of at least 1 year
Before You Apply
This role requires:
Consistent communication with families throughout the day
Strong organization and attention to detail
Comfort handling both routine tasks and unexpected issues
If that aligns with your experience and work style, we encourage you to apply.
#J-18808-Ljbffr
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Soccer Shots East County San Diego serves thousands of families each week through partnerships with schools and community programs. Our focus is on creating a positive experience for every child and family we serve, on and off the field.
About the Role
Soccer Shots East County San Diego is hiring a bilingual (Spanish/English) Customer Service & Administrative Coordinator to support our families, coaches, and daily operations.
This role is a mix of customer communication, problem-solving, and administrative execution in a fast-paced environment. You’ll be a key point of contact for families and play an important role in keeping operations running smoothly.
We’re looking for someone who is organized, dependable, and confident communicating with a high volume of customers.
What You’ll Do
Manage inbound phone calls and emails from families (English & Spanish)
Assist with registrations, scheduling, and general inquiries
Resolve customer issues clearly and professionally
Maintain accurate records and run internal reports
Upload and manage program seasons on internal platforms
Support coaches and operations team with day-to-day needs
Maintain organization of office space and supplies
Schedule
Part-time: 20–28 hours per week
Must be available: Monday, Wednesday, and Saturday (8am–6pm)
In-person role (office-based, with some field exposure during training)
Pay & Benefits
$18–$22.50/hr (based on experience)
401(k) with employer match after 90 days
Paid time off (up to 4 weeks per year)
All major holidays off
Monthly phone stipend
Opportunities for raises, bonuses, and growth into full‑time roles
Who This Is a Good Fit For
Bilingual professionals (Spanish/English) comfortable handling high-volume communication
Individuals with prior customer service or administrative experience
People who are organized, detail-oriented, and follow through consistently
Those who can stay calm and solution-focused when handling customer concerns
Candidates who prefer structured, in-person work environments
Requirements
Fluent in Spanish and English (written and verbal)
Minimum 1 year of customer service experience (high-volume preferred)
Availability: Monday, Wednesday, and Saturday (8am–5pm required)
Reliable car and valid driver’s license
Willingness to complete on-field training to understand the program
Ability to pass a background check
Commitment of at least 1 year
Before You Apply
This role requires:
Consistent communication with families throughout the day
Strong organization and attention to detail
Comfort handling both routine tasks and unexpected issues
If that aligns with your experience and work style, we encourage you to apply.
#J-18808-Ljbffr