Patient Care Coordinator - Administration
Providence Health Plan Group, Bothell, WA, United States
Description
This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration, patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and provides a variety of clerical services. Orders and maintains office supplies, provides back‑up support services, and collects co‑payments. Schedules appointments, including coordination of multiple same‑day patient appointments with different disciplines. Arranges for interpreter services when needed.
Required Qualifications
1 year experience in a medical or healthcare setting; or
2 years of experience in a customer service role.
6 months of recent receptionist or front desk experience.
Preferred Qualifications
3 months of related experience (recurring appointments).
Experience with medical terminology and basic medical record processes.
Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and more. Additional compensation may be available, such as shift differentials, standby or on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.
Equal Opportunity Employer
Providence is a proud equal opportunity employer. We are committed to preventing unlawful discrimination and harassment according to federal laws. We believe diversity makes us stronger and we are dedicated to shaping an inclusive workforce.
Requisition ID: 430084, Job Category: Patient Access, Job Function: Revenue Cycle, Job Schedule: Full time, Location: WA Bothell 1909 214th St SE.
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This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration, patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and provides a variety of clerical services. Orders and maintains office supplies, provides back‑up support services, and collects co‑payments. Schedules appointments, including coordination of multiple same‑day patient appointments with different disciplines. Arranges for interpreter services when needed.
Required Qualifications
1 year experience in a medical or healthcare setting; or
2 years of experience in a customer service role.
6 months of recent receptionist or front desk experience.
Preferred Qualifications
3 months of related experience (recurring appointments).
Experience with medical terminology and basic medical record processes.
Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and more. Additional compensation may be available, such as shift differentials, standby or on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.
Equal Opportunity Employer
Providence is a proud equal opportunity employer. We are committed to preventing unlawful discrimination and harassment according to federal laws. We believe diversity makes us stronger and we are dedicated to shaping an inclusive workforce.
Requisition ID: 430084, Job Category: Patient Access, Job Function: Revenue Cycle, Job Schedule: Full time, Location: WA Bothell 1909 214th St SE.
#J-18808-Ljbffr