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Community Manager - Madison Hall Winston-Salem, North Carolina, United States

SYNCO Properties, Inc., Winston Salem, NC, United States


Community Manager
Clemmons, NC | Fully On‑Site

SYNCO Properties, Inc. is seeking an experienced and resident-focused Community Manager to lead the day‑to‑day operations of a residential apartment community in Clemmons, NC. This is an exempt, fully on‑site leadership role ideal for a hands‑on professional who excels at team leadership, operational excellence, and delivering a high‑quality resident experience.

Position Summary
The Community Manager is responsible for managing the community in accordance with SYNCO Properties’ policies and procedures, with a focus on maximizing occupancy, revenue, and long‑term asset value while maintaining superior physical conditions and resident satisfaction.

Key Responsibilities

Oversee all daily operations, leasing, marketing, and resident relations

Lease apartments to qualified applicants while maintaining screening standards

Ensure units and common areas are market‑ready and well maintained

Supervise, train, schedule, and evaluate on‑site staff

Manage rent collections, delinquency follow‑up, reporting, and budgets

Coordinate maintenance activities, vendor work, and contract oversight

Complete weekly and monthly operational and financial reports accurately and on time

Enforce company policies, Fair Housing laws, OSHA, and risk management standards

Maintain positive resident relationships and resolve concerns professionally

Ensure on‑call rotation is created and respond to after‑hours emergencies

Qualifications

High school diploma or equivalent required; college coursework or degree preferred

CAM or ARM designation preferred

Three or more years of apartment or property management experience preferred

Strong leadership, leasing, sales, and customer service skills

Experience with Yardi or similar property management software required

Excellent verbal and written communication skills

Ability to walk the property and climb stairs daily

Valid driver’s license and current vehicle insurance required

Benefits

Competitive salary with quarterly and discretionary bonus programs

Generous apartment rental discounts

Medical, Dental, Life, Short‑ and Long‑Term Disability coverage

401(k) with company match (100% of the first 3%, plus 50% of the next 2%)

128–240 hours of PTO based on tenure, plus 11 paid holidays

Wellness reimbursement up to $200 annually

Employee Assistance Program (EAP) at no cost

Ongoing training, promotion, and advancement opportunities

If you are a proactive leader who takes pride in delivering strong operational results and an exceptional resident experience, we encourage you to apply.

SYNCO Properties, Inc. is an Equal Opportunity Employer.

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