Guest Relations Staff

Northgate Resorts - - Responsibilities: Provide outstanding assistance, complaint resolution, and an overall wondrous experience to camp-resort guests; Work the Express Check-ins, escort guests to their sites, and canvas the resort to assist guests during their stay; Upsell ancillary sales (firewood, ice, golf carts, etc.) and deliver or provide guests promptly; Enforce park rules, including quiet hours; Engage with guests to foster a relationship with the guests, and to communicate and follow-through on any guest requests