Legal Intake Specialist
Ted Law Firm, North Charleston, SC, United States
Legal Intake Specialist
Ted Law Firm is growing and seeking a full-time Legal Intake Specialist to join our team. This role is perfect for someone with strong communication and customer service skills who thrives in a fast-paced environment. You'll be the first point of contact for prospective clientshelping them feel heard, gathering case details, and supporting the onboarding process.
Responsibilities
Answer and screen prospective client inquiries
Gather case details and enter them into our systems
Draft and send engagement letters and intake documents
Assist clients in organizing required documents
Coordinate attorney consultations and manage schedules
Support marketing and outreach efforts
Handle clerical tasks like transcription, research, and data entry
Qualifications
Experience in intake, telemarketing, or high-volume call handling (law firm experience preferred but not required)
Strong communication, patience, and attention to detail
Organized and comfortable with data entry and case management tools
Coachable, professional, and team-oriented
Bilingual (English/Spanish) a plus
High school diploma required; bachelor's degree preferred
Sales experience is a plus
Compensation $32,000 - $40,000 About Ted Law Firm
Ted Law Firm is a next-generation personal injury law firm built on best practices from top firms nationwide. We're growing quickly and offer excellent opportunities for advancement.
Ted Law Firm is growing and seeking a full-time Legal Intake Specialist to join our team. This role is perfect for someone with strong communication and customer service skills who thrives in a fast-paced environment. You'll be the first point of contact for prospective clientshelping them feel heard, gathering case details, and supporting the onboarding process.
Responsibilities
Answer and screen prospective client inquiries
Gather case details and enter them into our systems
Draft and send engagement letters and intake documents
Assist clients in organizing required documents
Coordinate attorney consultations and manage schedules
Support marketing and outreach efforts
Handle clerical tasks like transcription, research, and data entry
Qualifications
Experience in intake, telemarketing, or high-volume call handling (law firm experience preferred but not required)
Strong communication, patience, and attention to detail
Organized and comfortable with data entry and case management tools
Coachable, professional, and team-oriented
Bilingual (English/Spanish) a plus
High school diploma required; bachelor's degree preferred
Sales experience is a plus
Compensation $32,000 - $40,000 About Ted Law Firm
Ted Law Firm is a next-generation personal injury law firm built on best practices from top firms nationwide. We're growing quickly and offer excellent opportunities for advancement.