Transportation Assistant
US Department of Veterans Affairs, Columbia, MO, United States
Job Title
Transportation Assistants - Beneficiary Travel Assistant
Duties
*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION* This position will serve as Transportation Assistants - Beneficiary Travel Assistants acts as primary contacts to Veterans for transportation needs. The incumbent in this position will be required to have an overall knowledge of the organization, its mission, goals and impact on patients, personnel, community, and the nation. Transportation Assistant will serve as a primary contact for Veterans, doctors, nurses and administrative staff to arrange travel for eligible Veterans to appointments and residence when appropriate, using laws and regulations to distinguish/ensure reimbursements are legitimate or if fraudulent activity is being conducted by the beneficiary. The Transportation Assistant must also possess some knowledge of clinical services, related software, and programs as they relate to computing and office automation.
Major duties include but are not limited to:
Independently manages the Beneficiary Travel Program.
Correctly determines eligibility for the Beneficiary Travel Program and process requests.
Correctly determines which of several fund control points to utilize.
Maintaining manual and electronic accounting records.
Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration.
Reconciling vouchers against authorizations for accuracy prior to preparing certifications for payment.
Writes or selects appropriate letters explaining disposition of unauthorized travel claims
Responsible for balancing, reconciling, and adjusting invoices for payment.
Assisting fellow team members during peak workload times and when there are staffing shortages.
Assigned to different work areas to maximize customer service.
Performs other related duties as assigned.
Work Schedule: Full Time, Monday - Friday, 8:00am - 4:30pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved
Transportation Assistants - Beneficiary Travel Assistant
Duties
*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION* This position will serve as Transportation Assistants - Beneficiary Travel Assistants acts as primary contacts to Veterans for transportation needs. The incumbent in this position will be required to have an overall knowledge of the organization, its mission, goals and impact on patients, personnel, community, and the nation. Transportation Assistant will serve as a primary contact for Veterans, doctors, nurses and administrative staff to arrange travel for eligible Veterans to appointments and residence when appropriate, using laws and regulations to distinguish/ensure reimbursements are legitimate or if fraudulent activity is being conducted by the beneficiary. The Transportation Assistant must also possess some knowledge of clinical services, related software, and programs as they relate to computing and office automation.
Major duties include but are not limited to:
Independently manages the Beneficiary Travel Program.
Correctly determines eligibility for the Beneficiary Travel Program and process requests.
Correctly determines which of several fund control points to utilize.
Maintaining manual and electronic accounting records.
Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration.
Reconciling vouchers against authorizations for accuracy prior to preparing certifications for payment.
Writes or selects appropriate letters explaining disposition of unauthorized travel claims
Responsible for balancing, reconciling, and adjusting invoices for payment.
Assisting fellow team members during peak workload times and when there are staffing shortages.
Assigned to different work areas to maximize customer service.
Performs other related duties as assigned.
Work Schedule: Full Time, Monday - Friday, 8:00am - 4:30pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved