Case Support Specialist - Ramsey County
Pinnacle Services, Inc., Minneapolis, MN, United States
At Pinnacle Services, our mission is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. We are committed to creating and expanding opportunities for people with disabilities. This is demonstrated by our agency’s contribution to the realization of an individual’s choice of caregivers, support, housing and employment opportunities.
Pinnacle Services has a need for a Case Support Specialist to join our Case Management team. This position requires you to be tech‑savvy, highly organized, deadline‑driven, and capable of completing tasks efficiently. In this role, you will primarily focus on clerical duties.
Job Duties and Responsibilities
Records management: create client files and paperwork packets to be used for client meetings; direct paperwork to client files, and archive files according to predetermined storage procedures.
Client contact: arrange meetings or provide other directed support to the assigned Case Manager or Client Relations Coordinator.
County contact: contact appropriate personnel at a county to support billing, records management, or other processes as directed.
Policies and procedures: remain up to date on applicable document changes.
Coding: complete accurate and timely coding of medical diagnoses in accordance with current Medicare billing and coding regulations.
Database management: support creation and maintenance of client information in our Access database, and department information or records on our SharePoint site.
Company Perks
Training Program
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Voluntary Life Insurance
Flexible Spending Account
MN Paid Leave
Paid Time Off
7 Holidays
401K – Eligible to contribute the 1st quarter after 6 months of employment
Animal Friendly Corporate Office
Professional Growth Opportunities
Flexible Schedules
Team Atmosphere
Flex‑time available after the first 90 days.
Up to 3 days/week work from home – based on 90‑day evaluations work from home eligibility is determined – after completing 90 days of training in our NE Minneapolis office.
Requirements
High school diploma or equivalent education.
Preferred Experience
Previous experience working in Human Services or an Administrative Role.
Experience with Microsoft Suite products.
Compensation details
20-20 Hourly Wage
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Pinnacle Services has a need for a Case Support Specialist to join our Case Management team. This position requires you to be tech‑savvy, highly organized, deadline‑driven, and capable of completing tasks efficiently. In this role, you will primarily focus on clerical duties.
Job Duties and Responsibilities
Records management: create client files and paperwork packets to be used for client meetings; direct paperwork to client files, and archive files according to predetermined storage procedures.
Client contact: arrange meetings or provide other directed support to the assigned Case Manager or Client Relations Coordinator.
County contact: contact appropriate personnel at a county to support billing, records management, or other processes as directed.
Policies and procedures: remain up to date on applicable document changes.
Coding: complete accurate and timely coding of medical diagnoses in accordance with current Medicare billing and coding regulations.
Database management: support creation and maintenance of client information in our Access database, and department information or records on our SharePoint site.
Company Perks
Training Program
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Voluntary Life Insurance
Flexible Spending Account
MN Paid Leave
Paid Time Off
7 Holidays
401K – Eligible to contribute the 1st quarter after 6 months of employment
Animal Friendly Corporate Office
Professional Growth Opportunities
Flexible Schedules
Team Atmosphere
Flex‑time available after the first 90 days.
Up to 3 days/week work from home – based on 90‑day evaluations work from home eligibility is determined – after completing 90 days of training in our NE Minneapolis office.
Requirements
High school diploma or equivalent education.
Preferred Experience
Previous experience working in Human Services or an Administrative Role.
Experience with Microsoft Suite products.
Compensation details
20-20 Hourly Wage
#J-18808-Ljbffr