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Restaurant Manager - Family Dining

NextGen Hospitality Solutions, Knoxville, TN, United States


Description
NextGen Hospitality Solutions is looking for a dedicated Restaurant Manager to join our family dining establishment in Knoxville. This full‑time, on‑site position offers an exciting opportunity to lead a team in providing exceptional dining experiences in the vibrant restaurant industry.

As the Restaurant Manager, you will oversee daily operations, ensuring that our guests receive top‑notch service and quality food. You'll be responsible for managing staff, optimizing workflows, and implementing strategies that enhance customer satisfaction and drive profitability. Join us in creating a welcoming atmosphere for families and contributing to our mission of delivering outstanding hospitality.

We offer a competitive salary range of $65,000 - $75,000 annually, along with a supportive work environment and opportunities for career advancement.

Responsibilities

Oversee daily restaurant operations and ensure compliance with health and safety regulations

Manage staff recruitment, training, and performance evaluations

Develop and implement strategies to enhance customer satisfaction and loyalty

Monitor inventory levels and manage supplier relationships

Handle customer complaints and resolve issues promptly

Prepare and manage budgets, forecasts, and financial reports

Coordinate special events and promotions to increase restaurant visibility

Ensure high standards of food quality and presentation

Requirements

Proven experience as a Restaurant Manager or in a similar managerial role

Strong knowledge of restaurant operations and customer service principles

Excellent leadership and team management skills

Ability to work in a fast‑paced environment and make quick decisions

Strong communication and interpersonal skills

Proficiency in restaurant management software and POS systems

Understanding of budgeting and financial management

High school diploma or equivalent; further education in hospitality management is a plus

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