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Front Desk Coordinator, Low Vision, Full-time

Brooks Rehabilitation, Inc., Jacksonville, FL, United States


Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women’s health, vestibular/balance, oncology, and low vision.

Responsibilities

Provide a positive patient experience through patient engagement

Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines

Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician

Collect co-payments, co-insurance, and deductible at time of service

Ability to multi-task in a fast paced environment

Maintaining patient records and accounts by obtaining, recording, and updating the account

Maintain communication with the center manager and provider relations specialist

Effectively communicate both verbally and written with referral sources and vendors

Qualifications

High School diploma or equivalent

Successfully complete a data entry assessment

Customer service experience preferred

Medical terminology knowledge desired

Location:

3901 University Blvd S. Suite #103 Jacksonville, FL 32216

Hours:

Monday-Friday 8am-5pm

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan

Employee Discounts

Clinical Education and Professional Development Programs

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