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Front Desk Coordinator, Volusia County Float, Part-time

Brooks Rehabilitation Hospital, Daytona Beach, FL, United States


Front Desk Coordinator

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Volusia County area.
Hours: Part-Time; Monday - Friday, 8 hours shift, hours between 7am - 7pm
Location: Volusia County & Flagler
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs