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Assistant Manager in Training

The Escape Game, Pigeon Forge, TN, United States


The Escape Game is a hospitality company. We are dedicated to designing and delivering epic, interactive experiences to every single guest. People are the heart of our business, and we treat every person we interact with during our workday as an honored guest, whether they’re a paying player, our teammate, or our leader. Our mission-based culture can be challenging and intense, but for the right person, it can be incredibly rewarding and fun.

We are also passionate about investing in amazing team members! Every single general manager at The Escape Game has been homegrown, meaning they were hired as an entry-level, frontline position and grew to their current role through development and mentorship. On average, it takes only 18-24 months to grow from Game Guide to GM of a location!

Think you're a fit for our mission-driven team?

THE ROLE
Our team members are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and

do whatever it takes to make their day!

Assistant Managers in training serve and support their GM by executing their initiatives, championing TEG’s values, and coaching my team to uphold TEG standards through continuous, gracious pressure. They are a humble, teachable trainee who is eager to learn from and apply feedback from their GM and Region Leader.

REQUIREMENTS

Required to work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.

Flexible availability. This role often works nights, weekends, and/or holidays.

Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.

Align with TEG’s Uniform Standards.

KNOWLEDGE, SKILLS & ABILITIES

Genuine love for serving others

Flexibility in a rapidly changing work environment

Consistently fantastic attitude

Strong interpersonal and communication skills

Ability to positively influence others

Basic computer skills

Maintains composure in high-stress, fast-paced environments

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