Food and Beverage Outlet Manager
Hyatt Hotels and Resorts, San Diego, CA, United States
Hyatt Regency Mission Bay is the epitome of the San Diego experience, located in the heart of Mission Bay surrounded by the best beaches and of course SeaWorld and Belmont park to enjoy. This resort style property is right on the water with pools, waterslides and the best sunsets in southern California and we are looking for top talent to share these experiences with our guests, are you ready?
The Outlets Manager will oversee the Pelican's on the Bay and Market Mission Bay outlets within the hotel operated by Hyatt and assist in other outlet or banquet facilities.
Pelican's on the Bay is our poolside bar and grill serving the finest in San Diego flip flop cuisine. Choose from a wide selection of items including salads, burgers, tacos, poke bowl, sandwiches and more. For cocktails the choice is yours. We proudly feature eight of the best local brews on draft.
Market Mission Bay is just the place for a quick and easy breakfast or grab & go snack as well as a delightful spot to browse for the perfect souvenir. Follow the scents of freshly‑baked bagels, hot croissants, and steaming coffee down the marina to Market Mission Bay. Offering outdoor seating on the boardwalk with a view of picturesque Mission Bay, the Market serves a variety of specialty coffees & lattes, frappuccinos, pastries, and hot panini sandwiches.
Duties Include:
Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
Implement and maintain food & beverage sales/marketing programs
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
Coordinate outlet operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and employee satisfaction
Exercise quality control for both food and beverage
Maintain Hyatt standards of service and ensure their implementation
Perform daily walk‑through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is $76,700-$115,300 annually. This is the pay range for this position that Hyatt Regency Mission Bay Spa and Marina reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, retirement savings, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and parking during shifts, and many more!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Demonstrated ability to effectively interact with people
Minimum 3 years Hotel F&B management experience preferred
Service oriented style with professional presentations skills
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Experience in implementing new food & beverage concepts
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The Outlets Manager will oversee the Pelican's on the Bay and Market Mission Bay outlets within the hotel operated by Hyatt and assist in other outlet or banquet facilities.
Pelican's on the Bay is our poolside bar and grill serving the finest in San Diego flip flop cuisine. Choose from a wide selection of items including salads, burgers, tacos, poke bowl, sandwiches and more. For cocktails the choice is yours. We proudly feature eight of the best local brews on draft.
Market Mission Bay is just the place for a quick and easy breakfast or grab & go snack as well as a delightful spot to browse for the perfect souvenir. Follow the scents of freshly‑baked bagels, hot croissants, and steaming coffee down the marina to Market Mission Bay. Offering outdoor seating on the boardwalk with a view of picturesque Mission Bay, the Market serves a variety of specialty coffees & lattes, frappuccinos, pastries, and hot panini sandwiches.
Duties Include:
Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
Implement and maintain food & beverage sales/marketing programs
Direct and oversee development of employees
Hire, train, empower, coach and counsel, performance and salary reviews
Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
Coordinate outlet operations with other hotel departments to ensure efficient guest service
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
Implement procedures to increase guest and employee satisfaction
Exercise quality control for both food and beverage
Maintain Hyatt standards of service and ensure their implementation
Perform daily walk‑through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is $76,700-$115,300 annually. This is the pay range for this position that Hyatt Regency Mission Bay Spa and Marina reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, retirement savings, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals and parking during shifts, and many more!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Demonstrated ability to effectively interact with people
Minimum 3 years Hotel F&B management experience preferred
Service oriented style with professional presentations skills
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Experience in implementing new food & beverage concepts
#J-18808-Ljbffr