Account Administrator, Education
HUB International, Kansas City, MO, United States
Education Division Support Specialist
This position is responsible for supporting the Education Division by providing administration, account management, clerical and customer support.
Duties and Responsibilities
The following is a brief summary of the duties and responsibilities of this position. This is not meant to be all encompassing of the responsibilities of the position:
Preparation of RFPs (requests for proposals) and associated marketing and sales materials
Preparation of renewals for staff
Enrollments and invoicing
Direct engagement with clients to manage accounts
Formation/review of file uploads to carrier sites
Update client contacts and other information as needed within Benefit Point and EPIC
Communicate with clients regarding claims issues/questions regarding primary insurance (domestic and international)
Maintain client filing system
Creation of PowerPoint presentations
Assist in answering client questions
Other duties as assigned
Key Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Team Work Supports all organizational departments in a collaborative effort for everyone to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Quality Management Demonstrates attention to detail.
Project Management Ability to work with a team and adhere to deadlines
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Self-starter, ability to take task and complete to finish with minimal supervision
Ability to be proactive versus reactive to staff and clients' needs
High level of organizational ability and attention to detail
Ability to learn/adapt to new technology quickly
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Publisher, Outlook)
Experience with Benefit Point and EPIC preferred
Strong Communication skills both oral and written within all levels of an organization, both internally and externally
Customer Service focused
Able to work in a team environment as well as independently
Active Life & Health insurance license (MO) or must obtain within 120 days of employment
HS Diploma/GED Required; Bachelor's degree preferred
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements
Must hold a valid Driver's License
Dependable transportation
Math Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance.
Join the HUB team!
Apply today!
This position is responsible for supporting the Education Division by providing administration, account management, clerical and customer support.
Duties and Responsibilities
The following is a brief summary of the duties and responsibilities of this position. This is not meant to be all encompassing of the responsibilities of the position:
Preparation of RFPs (requests for proposals) and associated marketing and sales materials
Preparation of renewals for staff
Enrollments and invoicing
Direct engagement with clients to manage accounts
Formation/review of file uploads to carrier sites
Update client contacts and other information as needed within Benefit Point and EPIC
Communicate with clients regarding claims issues/questions regarding primary insurance (domestic and international)
Maintain client filing system
Creation of PowerPoint presentations
Assist in answering client questions
Other duties as assigned
Key Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Team Work Supports all organizational departments in a collaborative effort for everyone to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Quality Management Demonstrates attention to detail.
Project Management Ability to work with a team and adhere to deadlines
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Self-starter, ability to take task and complete to finish with minimal supervision
Ability to be proactive versus reactive to staff and clients' needs
High level of organizational ability and attention to detail
Ability to learn/adapt to new technology quickly
Advanced Microsoft Office skills (Word, Excel, PowerPoint, Publisher, Outlook)
Experience with Benefit Point and EPIC preferred
Strong Communication skills both oral and written within all levels of an organization, both internally and externally
Customer Service focused
Able to work in a team environment as well as independently
Active Life & Health insurance license (MO) or must obtain within 120 days of employment
HS Diploma/GED Required; Bachelor's degree preferred
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements
Must hold a valid Driver's License
Dependable transportation
Math Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
HUB International is a recognized global leader dedicated to helping individuals and companies navigate risk and manage the complexities of insurance.
Join the HUB team!
Apply today!