
Front Desk & Guest Experience Lead
HEI Hotels & Resorts, Alpharetta, GA, United States
HEI Hotels & Resorts in Alpharetta, Georgia, is seeking a Front Desk leader to ensure high guest service standards. The candidate will oversee guest registration, manage front office systems, and maintain compliance with brand standards. Qualifications include at least 2 years of Front Desk experience, proficiency with PMS systems, and effective communication skills. The role emphasizes customer satisfaction, teamwork, and the ability to resolve issues, ensuring a positive experience for all guests.
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