Hotel Operations Leader — Guest Experience

HEI Hotels & Resorts in New York is seeking an Operations Manager to ensure guest service standards are met and maintain operational efficiencies. This role requires at least 2 years of hotel experience, proficiency in PMS systems, and strong organizational and communication skills. The Operations Manager will oversee staff, resolve customer complaints, and assist in maintaining inventory levels. The position offers a competitive salary, comprehensive benefits, and a supportive work environment.
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