Supervisor
SP+ (SP Plus), Atlanta, GA, United States
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.
Responsibilities
Assist in the day‑to‑day management of a location ensuring that parking operations are handled within contractual guidelines, adhering to company policies and procedures, fostering good client relations, and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Assist in the management of day‑to‑day activities of the assigned locations.
Assist with management duties as assigned.
Courteously assist customers.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of company policy, safety hazards, or any unusual occurrence to the Facility Manager.
Assist with cleanup of debris, water, oil spills, etc.
Substitute for any position, if necessary.
Maintain thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area of the garage.
Complete other duties as needed.
Qualifications
Education/Experience
– Minimal high school diploma or equivalent and a minimal month of related experience or training; or an equivalent combination of education and experience.
Oral Communication
– Speaks clearly; listens and seeks clarification; responds well to questions.
Written Communication
– Writes clearly and informatively; can read and interpret written information.
Customer Service
– Maintains a positive attitude and responds to requests for service and assistance.
Adaptability
– Adapts to changes in the work environment; can handle change, delays, or unexpected events.
Judgment
– Exhibits sound and accurate judgment.
License Requirement
– Must have and maintain a valid state‑issued driver’s license with a current address and an acceptable driving record if the role involves driving a company vehicle.
Physical Demands
– Requires frequent sitting, standing, walking, using hands and fingers, handling or feeling objects, and speaking. Occasionally must climb or balance; stoop, kneel or crouch. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.
SP+ is an equal‑opportunity employer committed to recruiting, hiring, training, and promoting, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Location
– US‑GA‑ATLANTA
#J-18808-Ljbffr
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.
Responsibilities
Assist in the day‑to‑day management of a location ensuring that parking operations are handled within contractual guidelines, adhering to company policies and procedures, fostering good client relations, and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.
Assist in the management of day‑to‑day activities of the assigned locations.
Assist with management duties as assigned.
Courteously assist customers.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of company policy, safety hazards, or any unusual occurrence to the Facility Manager.
Assist with cleanup of debris, water, oil spills, etc.
Substitute for any position, if necessary.
Maintain thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area of the garage.
Complete other duties as needed.
Qualifications
Education/Experience
– Minimal high school diploma or equivalent and a minimal month of related experience or training; or an equivalent combination of education and experience.
Oral Communication
– Speaks clearly; listens and seeks clarification; responds well to questions.
Written Communication
– Writes clearly and informatively; can read and interpret written information.
Customer Service
– Maintains a positive attitude and responds to requests for service and assistance.
Adaptability
– Adapts to changes in the work environment; can handle change, delays, or unexpected events.
Judgment
– Exhibits sound and accurate judgment.
License Requirement
– Must have and maintain a valid state‑issued driver’s license with a current address and an acceptable driving record if the role involves driving a company vehicle.
Physical Demands
– Requires frequent sitting, standing, walking, using hands and fingers, handling or feeling objects, and speaking. Occasionally must climb or balance; stoop, kneel or crouch. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, and the ability to adjust focus.
SP+ is an equal‑opportunity employer committed to recruiting, hiring, training, and promoting, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Location
– US‑GA‑ATLANTA
#J-18808-Ljbffr