Office Support Specialist 2026-01159
State of Wyoming, Sheridan, WY, United States
General Description
The Wyoming Department of Corrections (WDOC) is seeking a motivated, detail‑oriented professional to join our team as a full‑time Office Support Specialist at our Sheridan Field Services office in Sheridan. This role is essential to keeping daily operations running smoothly and supporting the important work of probation and parole services in the community.
As an Office Support Specialist, you will perform a variety of clerical and administrative tasks that contribute to the overall efficiency of the Probation and Parole Office. Your work will directly support staff who conduct pre‑sentence investigations and supervise adult probationers and parolees, helping promote accountability and successful reintegration.
This position offers a dynamic and engaging work environment, requiring consistent and professional interaction with a wide range of individuals, including staff, offenders, victims, members of the public, the judicial system, law enforcement, local organizations, and service providers. It’s an excellent opportunity for someone who thrives in a fast‑paced setting and values meaningful public service work.
Benefits
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work‑life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Essential Functions
Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
Performs, leads, or supervises various moderate to complex program and operational support duties.
Applies knowledge of programmatic and administrative requirements.
Resolves problems and makes recommendations for improvements.
Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
Conducts research and troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details writing the required documentation in answering queries.
Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
Assists in budget development, analysis, interpretation, and recommendation, handling deposits and monetary transactions, and/or performing audit functions.
Accurately maintains agency files and records; inputs data into databases.
Prepares reports; verifies computer systems, databases, and coded data for accuracy.
Responds verbally and/or in writing to requests for information.
Screens and correct documents for procedural compliance; evaluate the information for accuracy.
Provides customer service to customers, clients, and staff and acts as a resource to explain rules and procedures to co‑workers, customers, and/or clients.
Responsible for inventory assets.
Performs administrative duties requiring considerable judgment, including fiscal, human resources, or other specific program areas.
Resolves some light computer issues/concerns.
Maintains and reviews case files to determine actions to be taken.
Assures the procurement process is managed appropriately and according to established procedures.
Involves some processing/interpreting of legal documents.
Preferences
Preference may be given to those with at least two years of work experience in an office environment. Preference may be given to those with prior criminal justice exposure.
Knowledge
Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
Knowledge of the principles and practices of employee supervision, training, and evaluation.
Knowledge of techniques for providing a high level of customer service.
Knowledge of computer application systems, Google, and Google Docs, and Excel.
Minimum Qualifications
Education:
Associate’s Degree (typically in Business)
Experience:
0‑1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
or
Education & Experience Substitution:
2‑4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Physical Working Conditions
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Special physical demands are not required to perform the work.
Notes
FLSA: Non‑Exempt
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
The Wyoming Department of Corrections is a Drug‑Free Workplace. All staff members are subject to drug testing while employed by the WDOC.
The Wyoming Department of Corrections is a Tobacco‑Free Workplace. It prohibits the taking, carrying, possessing, or introducing smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
The Wyoming Department of Corrections complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test before appointment.
WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
WDOC Field Services uses oleoresin capsicum (OC, pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC.
WDOC offers a competitive benefits package including medical, dental, and life insurance, paid vacations and sick leave, paid holidays, a tuition reimbursement program, Wyoming State Retirement and 457 deferred compensation program, longevity pay, and opportunities for advancement.
Candidate must complete defensive tactics skills KRAV‑MAGA.
Human Resource Contact
Deborah Hale (Deborah.Hale@wyo.gov) or 307‑777‑6136
#J-18808-Ljbffr
The Wyoming Department of Corrections (WDOC) is seeking a motivated, detail‑oriented professional to join our team as a full‑time Office Support Specialist at our Sheridan Field Services office in Sheridan. This role is essential to keeping daily operations running smoothly and supporting the important work of probation and parole services in the community.
As an Office Support Specialist, you will perform a variety of clerical and administrative tasks that contribute to the overall efficiency of the Probation and Parole Office. Your work will directly support staff who conduct pre‑sentence investigations and supervise adult probationers and parolees, helping promote accountability and successful reintegration.
This position offers a dynamic and engaging work environment, requiring consistent and professional interaction with a wide range of individuals, including staff, offenders, victims, members of the public, the judicial system, law enforcement, local organizations, and service providers. It’s an excellent opportunity for someone who thrives in a fast‑paced setting and values meaningful public service work.
Benefits
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work‑life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Essential Functions
Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
Performs, leads, or supervises various moderate to complex program and operational support duties.
Applies knowledge of programmatic and administrative requirements.
Resolves problems and makes recommendations for improvements.
Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
Conducts research and troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details writing the required documentation in answering queries.
Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
Assists in budget development, analysis, interpretation, and recommendation, handling deposits and monetary transactions, and/or performing audit functions.
Accurately maintains agency files and records; inputs data into databases.
Prepares reports; verifies computer systems, databases, and coded data for accuracy.
Responds verbally and/or in writing to requests for information.
Screens and correct documents for procedural compliance; evaluate the information for accuracy.
Provides customer service to customers, clients, and staff and acts as a resource to explain rules and procedures to co‑workers, customers, and/or clients.
Responsible for inventory assets.
Performs administrative duties requiring considerable judgment, including fiscal, human resources, or other specific program areas.
Resolves some light computer issues/concerns.
Maintains and reviews case files to determine actions to be taken.
Assures the procurement process is managed appropriately and according to established procedures.
Involves some processing/interpreting of legal documents.
Preferences
Preference may be given to those with at least two years of work experience in an office environment. Preference may be given to those with prior criminal justice exposure.
Knowledge
Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
Knowledge of the principles and practices of employee supervision, training, and evaluation.
Knowledge of techniques for providing a high level of customer service.
Knowledge of computer application systems, Google, and Google Docs, and Excel.
Minimum Qualifications
Education:
Associate’s Degree (typically in Business)
Experience:
0‑1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
or
Education & Experience Substitution:
2‑4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Physical Working Conditions
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Special physical demands are not required to perform the work.
Notes
FLSA: Non‑Exempt
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
The Wyoming Department of Corrections is a Drug‑Free Workplace. All staff members are subject to drug testing while employed by the WDOC.
The Wyoming Department of Corrections is a Tobacco‑Free Workplace. It prohibits the taking, carrying, possessing, or introducing smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
The Wyoming Department of Corrections complies with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape. Successful Applicants for employment must pass a background/reference check and drug test before appointment.
WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
WDOC Field Services uses oleoresin capsicum (OC, pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC.
WDOC offers a competitive benefits package including medical, dental, and life insurance, paid vacations and sick leave, paid holidays, a tuition reimbursement program, Wyoming State Retirement and 457 deferred compensation program, longevity pay, and opportunities for advancement.
Candidate must complete defensive tactics skills KRAV‑MAGA.
Human Resource Contact
Deborah Hale (Deborah.Hale@wyo.gov) or 307‑777‑6136
#J-18808-Ljbffr