Fintech Contact Center Supervisor — Growth & Leadership

BILL is seeking a customer service leadership professional to manage a team of approximately 15 agents in Draper, UT. This role involves driving team performance through effective coaching, performance analysis, and fostering a collaborative environment. The ideal candidate has 3-5 years of experience in customer service leadership and is proficient in MS Excel, WFM applications like Calabrio, and CRM systems like Salesforce. The position offers a competitive salary and comprehensive benefits including health, dental, and vision plans.
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