Catering Operations Manager
Wolfgang Puck Catering, South San Francisco, CA, United States
Job Summary
Salary:
$85,000 - $95,000
The Catering Operations Manager
holds duties related to the successful execution and coordination for on‑ and off‑premise events. The position entails excellent attention to detail, strong communication skills, the ability to multi‑task on a variety of projects simultaneously, and accurate distribution of pertinent information internally and to clients and vendors. You will be expected to have excellent client skills in presentation and marketing ability.
Key Responsibilities
Consult with clients regarding scope, expectations, setting, menu, collateral entertainment to ensure a successful and appropriate event within the client’s budget.
Plan menus in consultation with clients and chefs.
Negotiate individual vendor contracts.
Delegate to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager.
Recruit, interview, select, and train permanent and casual staff.
Organize, lead, and motivate the catering team.
Plan staff and event schedules.
Maintain and develop accurate financial and administrative records.
Serve as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events.
Assess contract requirements and ensure satisfaction with the services delivered.
Perform final review and assessment of catering events to determine if they meet performance and quality standards.
Resolve customer concerns and ensure timely customer payment.
Preferred Qualifications
Operationally savvy industry professional with demonstrated leadership in managing people, events, and the overall guest experience.
Strong organization, time management, and team motivation skills.
Ability to work independently with little direct supervision.
Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff.
Ability to respond effectively to continuously changing demands.
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting.
Effective use of discretion to problem‑solve in a fast‑paced environment.
Excellent negotiating skills.
Ability to establish credibility with senior culinary professionals.
3–5 years’ experience in a hospitality management environment (preferably in an off‑premise catering environment).
Ability to manage in an environment focused on client service, entrepreneurship, and building and growing a strong business.
Benefits
Medical
Dental
Vision
Life Insurance / AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Equal Opportunity Statement
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. All applicants with a criminal history will be considered in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
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Salary:
$85,000 - $95,000
The Catering Operations Manager
holds duties related to the successful execution and coordination for on‑ and off‑premise events. The position entails excellent attention to detail, strong communication skills, the ability to multi‑task on a variety of projects simultaneously, and accurate distribution of pertinent information internally and to clients and vendors. You will be expected to have excellent client skills in presentation and marketing ability.
Key Responsibilities
Consult with clients regarding scope, expectations, setting, menu, collateral entertainment to ensure a successful and appropriate event within the client’s budget.
Plan menus in consultation with clients and chefs.
Negotiate individual vendor contracts.
Delegate to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager.
Recruit, interview, select, and train permanent and casual staff.
Organize, lead, and motivate the catering team.
Plan staff and event schedules.
Maintain and develop accurate financial and administrative records.
Serve as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events.
Assess contract requirements and ensure satisfaction with the services delivered.
Perform final review and assessment of catering events to determine if they meet performance and quality standards.
Resolve customer concerns and ensure timely customer payment.
Preferred Qualifications
Operationally savvy industry professional with demonstrated leadership in managing people, events, and the overall guest experience.
Strong organization, time management, and team motivation skills.
Ability to work independently with little direct supervision.
Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff.
Ability to respond effectively to continuously changing demands.
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting.
Effective use of discretion to problem‑solve in a fast‑paced environment.
Excellent negotiating skills.
Ability to establish credibility with senior culinary professionals.
3–5 years’ experience in a hospitality management environment (preferably in an off‑premise catering environment).
Ability to manage in an environment focused on client service, entrepreneurship, and building and growing a strong business.
Benefits
Medical
Dental
Vision
Life Insurance / AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Equal Opportunity Statement
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. All applicants with a criminal history will be considered in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
#J-18808-Ljbffr