Sommelier Supervisor
Nemacolin, Farmington, PA, United States
Essential Functions
Maintain & adhere to all resort service standards & expectations, including but not limited to appearance, time & attendance & guest interactions.
Ability to prioritize tasks.
Create & manage the wine lists throughout property, including but not limited guest facing menus & inventories.
Working & communicating as part of a cohesive team
POS – point of sales – knowledge
Basic computer (pc) knowledge & usage
Obtain & maintain a RAMP certificate through the state of PA
Maintain & care for department assets, including but not limited to serviceware, wine inventories & glassware,
Adhere to SOS – sequence of service – for upscale dining.
Stay up to date on trends within the wine industry, menu knowledge & allergy awareness.
Maintain, manage & perform EOM inventories, including outlet wine programs & resort wine cellar.
Conduct wine experiences for our guests, including but not limited to group tastings, private events, cellar tours & in dining wine recommendations.
Create professional relationships with our Purchasing Team & Wine & Spirits vendors, bringing in the best quality products for our guests.
Ability to prioritize multiple tasks & maintain collective & genuine in high volume situations.
Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions.
Adhere to cash handling & proper tender transactions.
Knowledge of menus for all food & beverage operations, in additional to general & accurate resort information
Other job duties as assigned.
Knowledge, Skills and Abilities Required
May require an associate's degree or its equivalent and at least 3 years of experience in the field or in a related area.
Must be at least 21 years old.
Level One Certificate from Court of Master Sommeliers or comparable professional association or willing to obtain this certification after employment)
Friendly and outgoing personality.
Excellent communication skills.
Ability to stand up to 8 hours at a time
Must be able to speak the English language fluently.
Must be able to handle high-pressure situations.
Must be able to work a variety of shifts – including but not limited to holidays, weekends, & evenings
Strong organizational skills.
Ability to effectively prioritize tasks.
Ability to interface professionally with business contacts & guests.
Growth & Development
Paid training and structured onboarding
Hands-on learning and cross-department opportunities
Clear pathways for advancement and internal promotion
Recognition through individual and team honors
Benefits & Everyday Perks
Competitive hourly wages and attractive 401(k) program
Medical, dental, and vision coverage for eligible associates
Paid time off and holiday compensation
Discounted associate meals and uniform services
Savings across resort dining, retail, spa, and activities
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
Bring your passion. Grow your career. Create Real Life Magic.
About Nemacolin
A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.
Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.
#J-18808-Ljbffr
Maintain & adhere to all resort service standards & expectations, including but not limited to appearance, time & attendance & guest interactions.
Ability to prioritize tasks.
Create & manage the wine lists throughout property, including but not limited guest facing menus & inventories.
Working & communicating as part of a cohesive team
POS – point of sales – knowledge
Basic computer (pc) knowledge & usage
Obtain & maintain a RAMP certificate through the state of PA
Maintain & care for department assets, including but not limited to serviceware, wine inventories & glassware,
Adhere to SOS – sequence of service – for upscale dining.
Stay up to date on trends within the wine industry, menu knowledge & allergy awareness.
Maintain, manage & perform EOM inventories, including outlet wine programs & resort wine cellar.
Conduct wine experiences for our guests, including but not limited to group tastings, private events, cellar tours & in dining wine recommendations.
Create professional relationships with our Purchasing Team & Wine & Spirits vendors, bringing in the best quality products for our guests.
Ability to prioritize multiple tasks & maintain collective & genuine in high volume situations.
Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions.
Adhere to cash handling & proper tender transactions.
Knowledge of menus for all food & beverage operations, in additional to general & accurate resort information
Other job duties as assigned.
Knowledge, Skills and Abilities Required
May require an associate's degree or its equivalent and at least 3 years of experience in the field or in a related area.
Must be at least 21 years old.
Level One Certificate from Court of Master Sommeliers or comparable professional association or willing to obtain this certification after employment)
Friendly and outgoing personality.
Excellent communication skills.
Ability to stand up to 8 hours at a time
Must be able to speak the English language fluently.
Must be able to handle high-pressure situations.
Must be able to work a variety of shifts – including but not limited to holidays, weekends, & evenings
Strong organizational skills.
Ability to effectively prioritize tasks.
Ability to interface professionally with business contacts & guests.
Growth & Development
Paid training and structured onboarding
Hands-on learning and cross-department opportunities
Clear pathways for advancement and internal promotion
Recognition through individual and team honors
Benefits & Everyday Perks
Competitive hourly wages and attractive 401(k) program
Medical, dental, and vision coverage for eligible associates
Paid time off and holiday compensation
Discounted associate meals and uniform services
Savings across resort dining, retail, spa, and activities
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
Bring your passion. Grow your career. Create Real Life Magic.
About Nemacolin
A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.
Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.
#J-18808-Ljbffr