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Medical Assistant II- Mason Internal Medicine- Full Time- Days

The Christ Hospital Health Network, Cincinnati, OH, United States


Overview
Assists in examination and treatment of patients under the direction of a physician.

Responsibilities

Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height. Updates past and current medical, social and family history; reviews medications and updates medication list at each visit.

Records patient information accurately in the electronic medical record (EMR). May assist in training of new employees.

Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing diagnostic test results, hospital reports, and other medical records to support the physician.

Accesses and navigates external websites or contacts outside facilities to obtain necessary information. May act as a Super User for the Electronic Medical Record.

Refills and pre‑authorizes medications, communicating with the patient, pharmacy, or insurance company as needed. Maintains records of patient samples and disposes of expired medications.

Prepares treatment rooms for examinations, maintains clean and fully supplied exam rooms, and orders medical supplies as needed.

Obtains pertinent medical information from patients to facilitate medical decision‑making per office protocol procedures.

Returns calls, responds to MyChart inquiries, and manages work in‑baskets, daily workflow logs, and EMR/Practice Management system queues. May coordinate or oversee work queues in the office.

Answers incoming calls, schedules appointments, checks in and out patients, and completes pre‑certifications for prescriptions, procedures, and surgeries as required.

Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests. Performs other clinical duties such as phlebotomy and cast removal as assigned.

Maintains a safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with legal regulations, and keeping patient care information confidential.

Demonstrates comprehension and support of quality measures and patient experience.

Qualifications

Education: High school diploma or equivalent. Associate Degree and/or Certified/Registered Medical Assistant preferred. Graduate of a Medical Assistant program or previous Medical Assisting experience required.

Experience: 2 to 5 years of Medical Assistant experience preferred; practice in different care settings (e.g., primary care, specialty, EMT) preferred.

Skills and Knowledge:

Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems).

Strong verbal and interpersonal skills to work respectfully with patients, physicians, visitors, co‑workers, and drug representatives.

Ability and willingness to travel to other physician offices as requested.

Complementary clinical skills such as phlebotomy, performing EKGs, stitch removal, splinting, etc., highly preferred.

Licenses & Certifications: Certified/Registered Medical Assistant preferred. Must successfully complete skills orientation. BLS certification required.

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