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Patient Services Specialist- Atrium Health Huntersville Outpatient PRN

Atrium Health, Huntersville, NC, United States


Department

05602 GCMG Carolinas Rehab: Huntersville - Outpatient Rehabilitation
Status

Part time
Benefits Eligible

No
Hours Per Week

0
Schedule Details/Additional Information

Monday thru Friday 7:15am-6:00pm. Servicing the Greater Charlotte Market. Opening and closing locations in Charlotte, Huntersville, Matthews, Concord and Monroe areas.
Pay Range

$19.80 - $29.70
Essential Functions

Exemplify caring and compassionate customer service to create an excellent patient experience
Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
Demonstrate critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
Manage patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
Encourage patient utilization of front‑end technology during the registration process
Enter and maintain confidential and accurate patient information including patient insurance, billing, and payment information throughout the patient encounter; assist billing functions accurately and/or direct to appropriate billing office
Demonstrate proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
Monitor inventory and stock medications, narcotics, and emergency medications/equipment
Physical Requirements

Must be able to sit for long periods of time and work in a fast‑paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience And Certifications

High School Diploma or GED required. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred; Front desk practice experience preferred.
Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits And More

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

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