Fire Sprinkler Service Supervisor
YDU JC Air Cond & Ref Inc.- Dubai, Trenton, NJ, United States
.As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!**What we offer*** **Competitive salary and commission / bonus plan*** Paid vacation/holidays/sick time - **15 days of vacation first year*** Comprehensive benefits package including 401K, medical, dental, and vision care - **Available day one*** Extensive product and on the job/cross training opportunities **With outstanding resources*** Encouraging and collaborative team environment* Dedication to safety through our Zero Harm policy* Company vehicle**Lead the business. Lead the people. Lead the results.**If you bring deep experience in **water‐based fire protection systems** and enjoy owning both **operations and financial performance**, this role puts you in charge of a high‐impact service business. As the Sprinkler Service Supervisor, you will lead technicians, strengthen customer relationships, drive revenue growth, and ensure safe, high‐quality service delivery across your territory.## What You Will Do### Own the Business* Lead the Sprinkler Service Department with full responsibility for **revenue, margins, and profitability*** Manage departmental **P&L**, labor, inventory, capital expenses, and collections* Drive service growth through new bookings, expansions, and market penetration* Execute strategic plans to meet or exceed corporate financial and operational goals### Deliver Exceptional Service* Serve as a trusted partner to customers from contract execution through service completion* Ensure all service commitments, timelines, and quality standards are consistently met* Resolve service, scheduling, billing, and collection issues with urgency and professionalism* Partner with internal teams and leadership to support customer retention and satisfaction### Lead and Develop the Team* Hire, train, coach, and develop a high‐performing team of technicians and support staff* Balance workloads, territories, and schedules to maximize productivity and response time* Set clear expectations, monitor performance, and provide ongoing coaching* Conduct ride‐alongs to assess safety, technical quality, and efficiency* Foster a culture of accountability, teamwork, and professional growth### Champion Safety* Enforce Johnson Controls safety programs, EH&S policies, and regulatory compliance* Ensure all safety training is current, documented, and effective* Investigate incidents, identify hazards, and implement corrective actions* Lead by example to promote a culture of safety and risk awareness### Provide Technical & Operational Oversight* Support complex service and troubleshooting of **wet, dry, and pre‐action sprinkler systems**, fire pumps, backflows, and associated components* Review blueprints, specifications, inspections, and repairs to ensure compliance and quality* Serve as a technical resource to field teams as needed## What We’re Looking For### Required Experience* **7+ years** of hands‐on experience with water‐based fire sprinkler systems* **3–5 years** of supervisory or management experience with financial responsibility* **NICET Level II** in Water‐Based Systems (or higher)* Strong leadership, organization, and communication skills* Proven ability to operate in a fast‐paced, customer‐driven service environment* Results‐oriented, accountable, detail‐focused professional with a strong work ethic### Preferred* Bachelor’s degree or equivalent professional experience* Additional NICET certifications (Fire Alarm or Special Hazards)* Experience managing large territories or high‐revenue service operationsHIRING SALARY RANGE: $100K to $140K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market
data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we
encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluateYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
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Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!**What we offer*** **Competitive salary and commission / bonus plan*** Paid vacation/holidays/sick time - **15 days of vacation first year*** Comprehensive benefits package including 401K, medical, dental, and vision care - **Available day one*** Extensive product and on the job/cross training opportunities **With outstanding resources*** Encouraging and collaborative team environment* Dedication to safety through our Zero Harm policy* Company vehicle**Lead the business. Lead the people. Lead the results.**If you bring deep experience in **water‐based fire protection systems** and enjoy owning both **operations and financial performance**, this role puts you in charge of a high‐impact service business. As the Sprinkler Service Supervisor, you will lead technicians, strengthen customer relationships, drive revenue growth, and ensure safe, high‐quality service delivery across your territory.## What You Will Do### Own the Business* Lead the Sprinkler Service Department with full responsibility for **revenue, margins, and profitability*** Manage departmental **P&L**, labor, inventory, capital expenses, and collections* Drive service growth through new bookings, expansions, and market penetration* Execute strategic plans to meet or exceed corporate financial and operational goals### Deliver Exceptional Service* Serve as a trusted partner to customers from contract execution through service completion* Ensure all service commitments, timelines, and quality standards are consistently met* Resolve service, scheduling, billing, and collection issues with urgency and professionalism* Partner with internal teams and leadership to support customer retention and satisfaction### Lead and Develop the Team* Hire, train, coach, and develop a high‐performing team of technicians and support staff* Balance workloads, territories, and schedules to maximize productivity and response time* Set clear expectations, monitor performance, and provide ongoing coaching* Conduct ride‐alongs to assess safety, technical quality, and efficiency* Foster a culture of accountability, teamwork, and professional growth### Champion Safety* Enforce Johnson Controls safety programs, EH&S policies, and regulatory compliance* Ensure all safety training is current, documented, and effective* Investigate incidents, identify hazards, and implement corrective actions* Lead by example to promote a culture of safety and risk awareness### Provide Technical & Operational Oversight* Support complex service and troubleshooting of **wet, dry, and pre‐action sprinkler systems**, fire pumps, backflows, and associated components* Review blueprints, specifications, inspections, and repairs to ensure compliance and quality* Serve as a technical resource to field teams as needed## What We’re Looking For### Required Experience* **7+ years** of hands‐on experience with water‐based fire sprinkler systems* **3–5 years** of supervisory or management experience with financial responsibility* **NICET Level II** in Water‐Based Systems (or higher)* Strong leadership, organization, and communication skills* Proven ability to operate in a fast‐paced, customer‐driven service environment* Results‐oriented, accountable, detail‐focused professional with a strong work ethic### Preferred* Bachelor’s degree or equivalent professional experience* Additional NICET certifications (Fire Alarm or Special Hazards)* Experience managing large territories or high‐revenue service operationsHIRING SALARY RANGE: $100K to $140K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market
data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we
encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluateYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
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