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Test Administrator (Lake Forest, CA)

Pearson, Lake Forest, CA, United States


We are hiring a regular part‑time

Test Administrator

to join our team in Lake Forest, CA (23792 Rockfield Blvd).

Starting pay: $18.37 per hour. This position is benefits eligible from day one.

Responsibilities

Comply with all testing procedures and strictly adhere to company policies.

Check in testing candidates, verify identification, and explain the exam process.

Proctor / invigilate candidates while testing.

Troubleshoot with internal departments to fix technical issues.

Complete light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate.

Schedule Requirements
Work a variety of shifts any day from Monday through Saturday, between 7:00 AM and 8:00 PM, with about 2–3 Saturdays per month. Flexible scheduling is required. This is a part‑time position for 20–30 hours per week, with the expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

Qualifications

High school diploma or equivalent is required.

Minimum of 1 year customer service experience is preferred.

Experience proctoring or invigilating exams is highly preferred.

Must be flexible in work hours and days.

Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).

Must be able to sit for long periods and escort candidates; able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.

Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.

Benefits

Medical, Dental, Vision, Life, Short‑Term Disability and voluntary Long‑Term Disability benefits.

Paid holidays, vacation, sick and personal days per the NCS Pearson policies.

401(k) Retirement Plan with employer match.

Employee Stock Purchase Plan (bi‑annual enrollment).

Tuition Reimbursement.

Company‑paid life insurance and business travel insurance benefits.

We are an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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