
OPERATIONS MANAGER 2ND SHIFT (Fort Wayne, IN)
Cioccas, Fort Wayne, IN, United States
OPERATIONS MANAGER 2ND SHIFT (Fort Wayne, IN)
Maintain the highest standards in integrity focusing directly on our customer's needs, be passionate about our business and maintain an immediate sense of urgency to our customers.
Pay:
$55,000.00 - $60,000.00 per year based on experience
Job description:
Job Summary
Under the direction of the Vice President of Operations, this position is responsible for day to day operation of services to client accounts. Responsible for the planning and operations of business area, ensuring consistent quality customer service is always provided to the client. Manages the Supervisors and staff. Facilitates the staffing and assignments for business area.
Essential Functions
Daily job responsibilities/functions to include, but not limited to:
Facilitate new business
Manage business contracts
Manage staffing requirements
Manage projects from inception to completion
Recommends and takes action to direct the analysis and solutions of problems
Follow-up on customer inquiries and questions
Establish and maintain good relationship with clients
Maintain open communication with clients, employees and subcontractors
Ensure adherence to company standards and quality
Complete all paperwork
Prioritize projects
Schedule client assignments
Exercise good judgment when negotiating new business
Knowledge, Skills and Abilities
Good planning and organization skills
Good communication skills, both written and oral
Good interpersonal skills
Good customer service skills
Ability to prioritize multiple tasks
Good time management skills
Ability to exercise good judgment and decision making
Ability to work independently
Good reasoning and problem solving skills
Good leadership and motivational skills
Ability to adhere to company policies and guidelines
Good computer skills
Good conflict resolution skills
Good math skills
Attention to detail
Qualifications
Valid Driver’s License
Clean Driving Record and able to pass Insurance Eligibility Criteria
Acceptable Criminal Background Check
3-5 years of Operations Management experience
3-5 years of supervisory experience and 2-3 years of management experience or BA Business Management and 2 years of applicable experience
Physical Demands
This work requires routine walking, standing, bending, climbing, carrying items weighing up to thirty pounds and working in inclement weather.
Job Type: Full-time
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Work Location: In person
Quality Work, Responsive Service, and a Commitment to People.
This is a full time position.
Visit Careers at Ciocca Cleaning & Restoration
#J-18808-Ljbffr
Maintain the highest standards in integrity focusing directly on our customer's needs, be passionate about our business and maintain an immediate sense of urgency to our customers.
Pay:
$55,000.00 - $60,000.00 per year based on experience
Job description:
Job Summary
Under the direction of the Vice President of Operations, this position is responsible for day to day operation of services to client accounts. Responsible for the planning and operations of business area, ensuring consistent quality customer service is always provided to the client. Manages the Supervisors and staff. Facilitates the staffing and assignments for business area.
Essential Functions
Daily job responsibilities/functions to include, but not limited to:
Facilitate new business
Manage business contracts
Manage staffing requirements
Manage projects from inception to completion
Recommends and takes action to direct the analysis and solutions of problems
Follow-up on customer inquiries and questions
Establish and maintain good relationship with clients
Maintain open communication with clients, employees and subcontractors
Ensure adherence to company standards and quality
Complete all paperwork
Prioritize projects
Schedule client assignments
Exercise good judgment when negotiating new business
Knowledge, Skills and Abilities
Good planning and organization skills
Good communication skills, both written and oral
Good interpersonal skills
Good customer service skills
Ability to prioritize multiple tasks
Good time management skills
Ability to exercise good judgment and decision making
Ability to work independently
Good reasoning and problem solving skills
Good leadership and motivational skills
Ability to adhere to company policies and guidelines
Good computer skills
Good conflict resolution skills
Good math skills
Attention to detail
Qualifications
Valid Driver’s License
Clean Driving Record and able to pass Insurance Eligibility Criteria
Acceptable Criminal Background Check
3-5 years of Operations Management experience
3-5 years of supervisory experience and 2-3 years of management experience or BA Business Management and 2 years of applicable experience
Physical Demands
This work requires routine walking, standing, bending, climbing, carrying items weighing up to thirty pounds and working in inclement weather.
Job Type: Full-time
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Work Location: In person
Quality Work, Responsive Service, and a Commitment to People.
This is a full time position.
Visit Careers at Ciocca Cleaning & Restoration
#J-18808-Ljbffr