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OPERATIONS MANAGER 2ND SHIFT (Fort Wayne, IN)

Cioccas, Fort Wayne, IN, United States


OPERATIONS MANAGER 2ND SHIFT (Fort Wayne, IN)
Maintain the highest standards in integrity focusing directly on our customer's needs, be passionate about our business and maintain an immediate sense of urgency to our customers.

Pay:

$55,000.00 - $60,000.00 per year based on experience

Job description:

Job Summary
Under the direction of the Vice President of Operations, this position is responsible for day to day operation of services to client accounts. Responsible for the planning and operations of business area, ensuring consistent quality customer service is always provided to the client. Manages the Supervisors and staff. Facilitates the staffing and assignments for business area.

Essential Functions
Daily job responsibilities/functions to include, but not limited to:

Facilitate new business

Manage business contracts

Manage staffing requirements

Manage projects from inception to completion

Recommends and takes action to direct the analysis and solutions of problems

Follow-up on customer inquiries and questions

Establish and maintain good relationship with clients

Maintain open communication with clients, employees and subcontractors

Ensure adherence to company standards and quality

Complete all paperwork

Prioritize projects

Schedule client assignments

Exercise good judgment when negotiating new business

Knowledge, Skills and Abilities

Good planning and organization skills

Good communication skills, both written and oral

Good interpersonal skills

Good customer service skills

Ability to prioritize multiple tasks

Good time management skills

Ability to exercise good judgment and decision making

Ability to work independently

Good reasoning and problem solving skills

Good leadership and motivational skills

Ability to adhere to company policies and guidelines

Good computer skills

Good conflict resolution skills

Good math skills

Attention to detail

Qualifications

Valid Driver’s License

Clean Driving Record and able to pass Insurance Eligibility Criteria

Acceptable Criminal Background Check

3-5 years of Operations Management experience

3-5 years of supervisory experience and 2-3 years of management experience or BA Business Management and 2 years of applicable experience

Physical Demands
This work requires routine walking, standing, bending, climbing, carrying items weighing up to thirty pounds and working in inclement weather.

Job Type: Full-time

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Referral program

Vision insurance

Work Location: In person

Quality Work, Responsive Service, and a Commitment to People.

This is a full time position.

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