Player Assistant
Troon International, Castle Rock, CO, United States
Location: Ridge at Castle Pines, 1414 Castle Pines Pkwy, Castle Rock, CO 80108, USA
The Seasonal Golf Course Player Assistant is one of the most visible employees of the facility. This position is tasked with directing the flow of traffic on the course, encouraging facility rules, assisting customers when needed, alerting management to any golf course problems, and promoting the facility. Due to the nature of the position, the Player Assistant must be calm and courteous, but firm at the same time. The biggest key to being a Player Assistant is to be well mannered and willing to walk away in situations that need to be handled by management.
Compensation: $15.00-$17.00 based on experience
Key Responsibilities of the Seasonal Golf Course Player Assistant:
Be the on-course customer service specialist for the facility
Communicates in a clear and professional manner that assists guests in playing the course.
Promote the facility programs, events and image to the customers of the facility at all times
Provide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experience
Check with the golf shop for any unusual or special instructions, such as cart paths only etc.
Be in possession of the daily tee sheet and monitor for updates throughout the shift
Communicate with the golf shop on a regular basis
Ensure carts are properly stored and refueled.
Assist customers with any on-course problems – alert appropriate supervisor if necessary
Keep work area neat and clean at all times
Monitors pace of play performance and assists groups/guests when needed and reports any problems to the golf shop.
Continually check in with the golf shop personnel (25-30 minutes), even if there is nothing to report, for possible change of duties.
Be prepared for inclement weather (rain gear, etc.) communicate with golf shop during weather alerts as necessary.
Directs start of play when necessary.
Assist guest service staff as needed.
This position may perform additional duties as needed/required.
Assists with food and beverage activities as needed.
Incorporates safe work practices in job performance.
Participates in required employee orientation and safety trainings.
Performs other duties as required.
Minimum Qualifications of the Seasonal Golf Course Player Assistant:
One-month related experience or training.
Must have a valid driver’s license
Excellent listening, communication, and comprehension skills required.
Other Qualifications:
Timely and reliable attendance.
Maintains good personal hygiene and professional look; reports to work wearing a clean, neat uniform that follows uniform standards.
Needs reliable transportation.
Benefits for qualifying associates:
Medical Plans
Prescription Plan
Critical Illness Insurance
Accident Injury Insurance
Hospital Care Insurance
Vision Insurance
Wellness Support
Health Savings Account
Flexible Spending Accounts
Basic Life and AD&D Insurance
Voluntary Short-Term Disability Insurance
Identity Theft Insurance
Employee Assistance & Wellness Support Program
401(k)
Pet Insurance
Legal Services
Holiday Pay
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
The Seasonal Golf Course Player Assistant is one of the most visible employees of the facility. This position is tasked with directing the flow of traffic on the course, encouraging facility rules, assisting customers when needed, alerting management to any golf course problems, and promoting the facility. Due to the nature of the position, the Player Assistant must be calm and courteous, but firm at the same time. The biggest key to being a Player Assistant is to be well mannered and willing to walk away in situations that need to be handled by management.
Compensation: $15.00-$17.00 based on experience
Key Responsibilities of the Seasonal Golf Course Player Assistant:
Be the on-course customer service specialist for the facility
Communicates in a clear and professional manner that assists guests in playing the course.
Promote the facility programs, events and image to the customers of the facility at all times
Provide welcoming “first contact” with each customer or groups of customers and ensure they have an enjoyable experience
Check with the golf shop for any unusual or special instructions, such as cart paths only etc.
Be in possession of the daily tee sheet and monitor for updates throughout the shift
Communicate with the golf shop on a regular basis
Ensure carts are properly stored and refueled.
Assist customers with any on-course problems – alert appropriate supervisor if necessary
Keep work area neat and clean at all times
Monitors pace of play performance and assists groups/guests when needed and reports any problems to the golf shop.
Continually check in with the golf shop personnel (25-30 minutes), even if there is nothing to report, for possible change of duties.
Be prepared for inclement weather (rain gear, etc.) communicate with golf shop during weather alerts as necessary.
Directs start of play when necessary.
Assist guest service staff as needed.
This position may perform additional duties as needed/required.
Assists with food and beverage activities as needed.
Incorporates safe work practices in job performance.
Participates in required employee orientation and safety trainings.
Performs other duties as required.
Minimum Qualifications of the Seasonal Golf Course Player Assistant:
One-month related experience or training.
Must have a valid driver’s license
Excellent listening, communication, and comprehension skills required.
Other Qualifications:
Timely and reliable attendance.
Maintains good personal hygiene and professional look; reports to work wearing a clean, neat uniform that follows uniform standards.
Needs reliable transportation.
Benefits for qualifying associates:
Medical Plans
Prescription Plan
Critical Illness Insurance
Accident Injury Insurance
Hospital Care Insurance
Vision Insurance
Wellness Support
Health Savings Account
Flexible Spending Accounts
Basic Life and AD&D Insurance
Voluntary Short-Term Disability Insurance
Identity Theft Insurance
Employee Assistance & Wellness Support Program
401(k)
Pet Insurance
Legal Services
Holiday Pay
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr