Clinical Technician
EmergencyMD, Southfield, MI, United States
Ophthalmic Technician
The Ophthalmic Technician plays a key role in providing high-quality patient care in a clinical setting. This position supports physicians by performing ophthalmic diagnostic testing, assisting with procedures, documenting patient information, and ensuring a safe, clean, and welcoming clinic environment.
Schedule
Monday-Friday
Start time between 7:45 AM and 9:00 AM
8.5-hour shifts with a 30-minute lunch
Must be able to work one backup shift and one late shift per week
What You Will Do
Patient Care & Clinical Support
Greet patients and explain what to expect during their visit
Escort patients to exam rooms and prepare them for evaluation
Perform diagnostic ophthalmic tests and procedures, including:
Visual acuity testing
Tonometry
Lensometry
Eye muscle function testing
Pupil size and reactivity assessment
Apply ophthalmic drops to anesthetize, dilate, or medicate eyes
Assist physicians with minor surgical procedures, intraocular injections, and laser treatments, including preparation for sterile procedures
Scribe for physicians during patient exams as needed
Documentation & Compliance
Accurately document patient chief complaints, present illness, and medical history
Enter and maintain complete and accurate patient information in the electronic medical record (EMR) system in accordance with physician and clinic standards
Safeguard patient information and maintain confidentiality in compliance with HIPAA regulations
Patient Education & Communication
Proactively communicate with patients regarding visit expectations, delays, or changes
Educate patients on medication administration and pre‑ and post‑operative instructions as directed by physicians
Utilize effective problem‑solving skills to respectfully de‑escalate patient concerns
Clinic Operations & Teamwork
Maintain a clean, organized clinic environment, including sterilization and cleaning of equipment
Demonstrate basic knowledge of eye anatomy, ocular diseases, symptoms, and medications
Stay current with new technologies and treatments and respond to general patient questions
What You Bring
Required Qualifications
High school diploma or GED
Valid driver's license and ability to drive a motor vehicle
Ability to stand or sit for extended periods and lift up to 50 pounds
Preferred Qualifications
Experience with Electronic Medical Records (EMR) systems
Knowledge of medical terminology
COA
COT
Experience Level
Entry‑level position; typically 0‑3 years of experience
What We Offer
Competitive wages
Comprehensive benefits package, including medical, dental, life, and short‑ and long‑term disability insurance
Generous Paid Time Off (PTO) program
Seven (7) paid company holidays
401(k) retirement plan with company match
Uniform reimbursement
A culture centered on People, Passion, Purpose, and Progress
An inspirational and supportive work environment
#J-18808-Ljbffr
The Ophthalmic Technician plays a key role in providing high-quality patient care in a clinical setting. This position supports physicians by performing ophthalmic diagnostic testing, assisting with procedures, documenting patient information, and ensuring a safe, clean, and welcoming clinic environment.
Schedule
Monday-Friday
Start time between 7:45 AM and 9:00 AM
8.5-hour shifts with a 30-minute lunch
Must be able to work one backup shift and one late shift per week
What You Will Do
Patient Care & Clinical Support
Greet patients and explain what to expect during their visit
Escort patients to exam rooms and prepare them for evaluation
Perform diagnostic ophthalmic tests and procedures, including:
Visual acuity testing
Tonometry
Lensometry
Eye muscle function testing
Pupil size and reactivity assessment
Apply ophthalmic drops to anesthetize, dilate, or medicate eyes
Assist physicians with minor surgical procedures, intraocular injections, and laser treatments, including preparation for sterile procedures
Scribe for physicians during patient exams as needed
Documentation & Compliance
Accurately document patient chief complaints, present illness, and medical history
Enter and maintain complete and accurate patient information in the electronic medical record (EMR) system in accordance with physician and clinic standards
Safeguard patient information and maintain confidentiality in compliance with HIPAA regulations
Patient Education & Communication
Proactively communicate with patients regarding visit expectations, delays, or changes
Educate patients on medication administration and pre‑ and post‑operative instructions as directed by physicians
Utilize effective problem‑solving skills to respectfully de‑escalate patient concerns
Clinic Operations & Teamwork
Maintain a clean, organized clinic environment, including sterilization and cleaning of equipment
Demonstrate basic knowledge of eye anatomy, ocular diseases, symptoms, and medications
Stay current with new technologies and treatments and respond to general patient questions
What You Bring
Required Qualifications
High school diploma or GED
Valid driver's license and ability to drive a motor vehicle
Ability to stand or sit for extended periods and lift up to 50 pounds
Preferred Qualifications
Experience with Electronic Medical Records (EMR) systems
Knowledge of medical terminology
COA
COT
Experience Level
Entry‑level position; typically 0‑3 years of experience
What We Offer
Competitive wages
Comprehensive benefits package, including medical, dental, life, and short‑ and long‑term disability insurance
Generous Paid Time Off (PTO) program
Seven (7) paid company holidays
401(k) retirement plan with company match
Uniform reimbursement
A culture centered on People, Passion, Purpose, and Progress
An inspirational and supportive work environment
#J-18808-Ljbffr