Office Manager / Scheduler
Assisting Hands Home Care, Mooresville, NC, United States
Benefits
8 hour shift
Bonus based on performance
Training & development
Opportunity for advancement
Description
We are seeking a highly organized and motivated
Office Manager / Scheduler
to oversee day-to-day operations in a fast-paced, family-oriented home care office. This entry-level management role offers strong growth potential for candidates with scheduling, administrative, and caregiver coordination experience. This position has primary responsibility for staffing and scheduling services for Assisting Hands®. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Office Manager / Scheduler also responds to inquiries from prospective clients.
Qualifications
High school diploma or GED; college coursework a plus
1+ year of experience in an administrative, scheduling, or healthcare office setting
Strong computer skills (Microsoft Office: Word, Excel, Outlook)
Excellent verbal and written communication; pleasant and professional phone demeanor
Prior experience in home care, healthcare staffing, or case management preferred
Familiarity with home care software is a
strong plus
Ability to multitask, problem-solve, and maintain confidentiality in a busy environment
Empathetic, organized, and team-oriented
Reports to:
Owner/Administrator
Primary Duties
Coordinate caregiver schedules and manage shift changes
Act as primary point of contact for incoming calls, emails, and client inquiries
Handle client intake, file maintenance, and internal communications
Lead/support caregiver recruiting and onboarding: application review, interviews, background/reference checks, and new hire orientation
Maintain client and employee records
Order and track office supplies and ensure smooth office operations
Participate in rotating after-hours and weekend scheduling (extra pay included)
Hours:
9:00 AM – 5:00 PM, Monday through Friday
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8 hour shift
Bonus based on performance
Training & development
Opportunity for advancement
Description
We are seeking a highly organized and motivated
Office Manager / Scheduler
to oversee day-to-day operations in a fast-paced, family-oriented home care office. This entry-level management role offers strong growth potential for candidates with scheduling, administrative, and caregiver coordination experience. This position has primary responsibility for staffing and scheduling services for Assisting Hands®. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Office Manager / Scheduler also responds to inquiries from prospective clients.
Qualifications
High school diploma or GED; college coursework a plus
1+ year of experience in an administrative, scheduling, or healthcare office setting
Strong computer skills (Microsoft Office: Word, Excel, Outlook)
Excellent verbal and written communication; pleasant and professional phone demeanor
Prior experience in home care, healthcare staffing, or case management preferred
Familiarity with home care software is a
strong plus
Ability to multitask, problem-solve, and maintain confidentiality in a busy environment
Empathetic, organized, and team-oriented
Reports to:
Owner/Administrator
Primary Duties
Coordinate caregiver schedules and manage shift changes
Act as primary point of contact for incoming calls, emails, and client inquiries
Handle client intake, file maintenance, and internal communications
Lead/support caregiver recruiting and onboarding: application review, interviews, background/reference checks, and new hire orientation
Maintain client and employee records
Order and track office supplies and ensure smooth office operations
Participate in rotating after-hours and weekend scheduling (extra pay included)
Hours:
9:00 AM – 5:00 PM, Monday through Friday
#J-18808-Ljbffr