Surgery Scheduler

The Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical practice including the scheduling of follow up appointments in the office. The Surgery Scheduler reviews pre-op tests required, medications, allergies, and medical history with patient. Understands insurances and manages pre-certifications required for obtaining benefits. The Surgery Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Scheduler will multitask and handle obstacles with outstanding customer service skills.

Responsibilities

Responsibilities include but are not limited to:

Schedules office, surgery centers and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
Pre-authorizes surgeries through insurance companies and schedules procedures at the designated facility and accurately enters information into the scheduling system.
Maintains a surgical log for statistical analysis.
Provides pre-surgical packets to patients confirming date and pre-operative instructions.
Responsible for coordinating with the surgical facilities for any special equipment or personnel needed for the surgery.
Ensures all pre-operative labs are ordered, tracked for completion and scanned correctly into the patient's electronic medical record.
Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
Responsible for auditing the automated phone system each day to ensure the call information has been correctly changed and the phone call schedules changed if necessary.
Verifies and re-verifies scheduling for accuracy before schedules are published.
Interfaces with appropriate surgery center and hospital staff to ensure a cohesive working relationship in providing patient care services.
Must treat our patients and our referring physicians with the utmost courtesy and respect whether in person or on the phone.
Maintains patient confidentiality.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

Knowledge | Skills | Abilities

Knowledge in healthcare systems operations such as EMR.
Knowledge of database management.
Knowledge of medical terminology, healthcare coding systems, and clinics functions.
Knowledge of governmental regulations and compliance requirements.
Knowledge of Medicare, Medicaid, managed care, and other third-party payer's guidelines.
Delivers exceptional patient service throughout all interactions.
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail.
Customer-oriented with ability to remain calm in difficult situations.
Display exceptional customer service skills.
Delivers exceptional patient service throughout all interactions.
Skill in using computer programs and applications including Microsoft Office.
Ability to build relationships with patients and display empathy and compassion to patients.
Ability to work independently and manage deadlines.
Ability to work with other team members and patients in a courteous and cooperative manner.
Complies with HIPAA regulations for patient confidentiality.
Complies with all health and safety policies of the organization.
Customer-oriented with ability to remain calm in difficult situations.

Education Requirements

High School Diploma or equivalent required.

Experience Requirements

Minimum of one year scheduling experience in a surgery center and/or medical office setting.

Required Travel

Physical Demands

Carrying Weight Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight Frequency

Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs. Seldom: up to 2%

","

Surgery Scheduler

The Surgery Scheduler schedules and preauthorizes surgeries and specialized procedures for the physician/medical prac...","Full Time",[87],["B","3522249145"],"Work at Advanced Urology Institute","2 days ago","/jobs/3522249145-surgery-scheduler","Tallahassee, FL, United States","/jobs?keyword=Advanced+Urology+Institute","/jobs?location=Tallahassee%2C+FL%2C+United+States",{"_64":65,"_66":88,"_68":89,"_70":90,"_72":91},"Tallahassee","Tallahassee, FL, United States, 32318","FL","32318",["D",1777377600000],"AdventHealth Corporate","Surgery Scheduler

Schedules patients for surgery and completes facility paperwork. Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events with minimal call transfers or callbacks. Schedules surgeries with physicians and physician office staff using the method designated by the facility. Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital and prepares and sends reservations for each case scheduled within established timeframes. Responds to multiple inquiries from telephone, intercom, and direct communication regarding scheduling of surgery and the main operating room suite. Prepares the advance surgical schedule, scrutinizes tentative schedules, and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc., reviewing other information that affects administration of the schedule. Maintains hospital schedules through various methods such as calls, faxes, etc. Assists with orientation of staff members as needed. Other duties as assigned. Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications.
Knowledge, Skills, and Abilities:
Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals
Knowledge of commonly used concepts, practices, and procedures in the health care industry
Must be able to read, write and speak conversational English
Proficient computer skills and knowledge of Microsoft Office
Ability to document accurately and concisely
Education:
High School Grad or Equiv
Field of Study:
N/A
Work Experience:
3+ years in a healthcare setting
1+ year of technical experience
1+ Electronic Health Record (EHR) scheduling experience
Pay Range: $19.77 $31.64
","Surgery Scheduler

Schedules patients for surgery and completes facility paperwork. Obtains necessary scheduling, demographic, insurance, a...",[103],["B","3522712823"],"Work at AdventHealth Corporate","/jobs/3522712823-surgery-scheduler","Louisville, CO, United States","/jobs?keyword=AdventHealth+Corporate","/jobs?location=Louisville%2C+CO%2C+United+States",{"_64":65,"_66":104,"_68":105,"_70":106,"_72":107},"Louisville","Louisville, CO, United States, 80028","CO","80028",["D",1777478400000],"United Surgical Partners International Inc (USPI)","Bucks County Surgical Suites Highpoint

is an ambulatory surgery center in Chalfont, PA specializing in Hand & Upper Extremities, Joint Replacements, Orthopedics, Pain Management, Sports Medicine, Podiatry, ENT.

Position Summary
The primary responsibility of the Surgery Scheduler is to establish a good working relationship with physicians’ offices that perform surgery at the center, obtain all patient‑pertinent information, and schedule surgeries. The Scheduler also follows through on all paperwork prior to the scheduled surgery.

Position Responsibilities

Schedules surgeries in the surgery template in the computer, along with pertinent information.

Handles calls from physicians’ offices regarding scheduling patients, surgeries, or any calls associated with scheduled surgeries.

Answers the phone in a pleasant manner and deals with physician offices and patients’ needs expeditiously; takes messages and records them in the message book, and transfers calls to other departments.

Performs pre‑registration and ensures that authorization is obtained prior to the scheduled surgery.

Completes necessary paperwork for registration and uses the computer system to generate information for surgical or special procedures.

Sets up the surgery center chart and files appropriate paperwork needed in the chart.

Assists with receptionist and registration responsibilities.

Maintains various logs of daily activities, including canceled appointments and add‑ons, for monthly tallies needed.

Assists in maintaining office supplies and necessary forms and informs the Office Manager when supplies are needed.

Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes.

Filing of received faxes in appropriate areas and filing reports in patients’ charts.

Maintains a clean and orderly surgery scheduling area.

Performs other related duties as assigned.

Functions efficiently as a member of the surgery center team.

Qualifications

High School diploma or GED required.

Minimum three years’ experience in health care and a minimum of one year experience in surgery scheduling procedures preferred.

Ability to work independently as well as function within a team; basic knowledge of surgery scheduling, receptionist and registration responsibilities, and the ability to handle stress.

General familiarity with medical terminology as it pertains to anatomy and surgical procedures for an operating room.

Must be able to use office equipment including phones, computer, fax, copier, and credit card machines.

Knowledge of customer service concepts and techniques.

Ability to prioritize and organize multiple tasks effectively.

Ability to communicate clearly in person and by phone and establish and maintain cooperative relationships with patients, family, staff, physicians, and others.

#J-18808-Ljbffr
","Bucks County Surgical Suites Highpoint

is an ambulatory surgery center in Chalfont, PA specializing in Hand & Upper Extremities, Joint Rep...","Scheduler",[122],["B","3530883982"],"Work at United Surgical Partners International Inc (USPI)","23 hours ago","/jobs/3530883982-scheduler","Chalfont, PA, United States","/jobs?keyword=United+Surgical+Partners+International+Inc+%28USPI%29","/jobs?location=Chalfont%2C+PA%2C+United+States","/jobs?keyword=Scheduler",{"_64":65,"_66":123,"_68":124,"_70":71,"_72":125},"Chalfont","Chalfont, PA, United States, 18914","18914",["D",1777456800000],"USPI, INC.","Scheduler

Chalfont, Pennsylvania Bucks County Surgical Suites Highpoint (13837) Category Business Office Job ID 87654-147 Status Full-Time/Regular
Bucks County Surgical Suites Highpoint is an ambulatory surgery center in Chalfont, PA specializing in Hand & Upper Extremities, Joint Replacements, Orthopedics, Pain Management, Sports Medicine, Podiatry, ENT.
Position Summary

The primary responsibility of the Surgery Scheduler is having a good working relationship with physician's offices that perform surgery at surgery center and to obtain all patient pertinent information and schedule the surgery. The Surgery Scheduler follows through on all paperwork prior to the scheduled surgery.
Position Responsibilities

Schedules surgeries in surgery template in the computer, along with pertinent information.
Handles calls from physician's office in regards to information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.
Answers phone in a pleasant manner and deals with physician offices and patients' needs expeditiously. Takes messages and records in message book. Transfers calls to other departments.
Does pre-registration and makes sure that authorization is obtained prior to surgery scheduled.
Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.
Set-up surgery center chart and files appropriate paperwork needed in chart.
Assists with receptionist and registration responsibilities.
Maintains various logs of daily activities including cancelled appointments, add-ons, for monthly tallies needed.
Assists in maintaining office supplies and necessary forms and informs Office Manager when supplies are needed.
Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes.
Filing of received faxes in appropriate areas, filing reports in patient's charts.
Maintains clean and orderly surgery scheduling area.
Performs other related duties as assigned.
To function efficiently as a member of the surgery center team.
Required Skills

High School diploma or GED required.
Minimum three years' experience in health care and minimum of one year experience in surgery scheduling procedures preferred.
Ability to work independently as well as function within a team; have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress.
General familiarity with medical terminology as it pertains to anatomy and surgical procedures for an operating room.
Must be able to use office equipment including phones, computer, fax, copier and credit card machines.
Must have knowledge of customer service concepts and technique.
Must have the ability to prioritize and organize multiple tasks effectively.
Must have the ability to communicate clearly in person and by phone and establish and maintain cooperative relationships with patients, family, staff, physicians, and others.

","Scheduler

Chalfont, Pennsylvania Bucks County Surgical Suites Highpoint (13837) Category Business Office Job ID 87654-147 Status Full-Time...",[136],["B","3529377715"],"Work at USPI, INC.","1 days ago","/jobs/3529377715-scheduler","/jobs?keyword=USPI%2C+INC.",{"_64":65,"_66":123,"_68":124,"_70":71,"_72":125},211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Handles calls from physicians office in regards to infor...",[188],"United Surgical Partners","salaryMin","salaryMax","salaryDescription","url","https://us.thebigjobsite.com/redirectfeedjob?jobid=966EC7AB74054ADBE2CCBCEB00BE83E1&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=8384CFB4270DC4FE0AA25562DB372A9F","companyDescription","companyWebsite","Work at United Surgical Partners","isManualPosted","costPerClick",0.15,"/jobs/3534033783-scheduler","fullUrl","https://www.mediabistro.com/jobs/3534033783-scheduler","strippedDescription","Schedules surgeries in surgery template in the computer, along with pertinent information. 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