Case Manager - CCBYS Program
Webster Cantrell Youth Advocacy, Decatur, IL, United States
CCBYS Case Manager
Webster Cantrell Youth Advocacy
Status: Exempt | Reports To: CCBYS/Hilltop Shelter Supervisor
About the Role
We are seeking a dedicated Case Manager to support high-risk youth and their families through crisis intervention and ongoing case management. This position works closely with law enforcement, families, and community partners to stabilize situations, reduce court involvement, and promote safe, successful outcomes for youth.
Key Responsibilities
Respond to crisis calls involving youth and families, often in coordination with law enforcement
De-escalate family conflicts and help prevent court involvement or out-of-home placement
Develop and monitor individualized service plans with measurable goals
Maintain accurate case documentation, including notes, reports, and referrals
Connect clients to community resources and support services
Support youth and families through court processes, including attending hearings when needed
Coordinate placement and reunification efforts when necessary
Qualifications
Bachelor's degree required
At least 21 years of age
Experience working with youth and families preferred
Knowledge of trauma-informed care and willingness to apply it in practice
Valid Illinois driver's license, reliable transportation, and proof of insurance
Ability to pass background checks, including CANTS
What We're Looking For
Strong communication and organizational skills
Ability to remain calm and effective in high-stress situations
Comfort working both independently and as part of a team
Commitment to confidentiality and ethical practice
Additional Requirements
Ability to travel locally and respond to calls during day or evening hours
Ability to perform basic physical tasks (sitting, standing, walking, using stairs)
Proficiency with computers and documentation
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Webster Cantrell Youth Advocacy
Status: Exempt | Reports To: CCBYS/Hilltop Shelter Supervisor
About the Role
We are seeking a dedicated Case Manager to support high-risk youth and their families through crisis intervention and ongoing case management. This position works closely with law enforcement, families, and community partners to stabilize situations, reduce court involvement, and promote safe, successful outcomes for youth.
Key Responsibilities
Respond to crisis calls involving youth and families, often in coordination with law enforcement
De-escalate family conflicts and help prevent court involvement or out-of-home placement
Develop and monitor individualized service plans with measurable goals
Maintain accurate case documentation, including notes, reports, and referrals
Connect clients to community resources and support services
Support youth and families through court processes, including attending hearings when needed
Coordinate placement and reunification efforts when necessary
Qualifications
Bachelor's degree required
At least 21 years of age
Experience working with youth and families preferred
Knowledge of trauma-informed care and willingness to apply it in practice
Valid Illinois driver's license, reliable transportation, and proof of insurance
Ability to pass background checks, including CANTS
What We're Looking For
Strong communication and organizational skills
Ability to remain calm and effective in high-stress situations
Comfort working both independently and as part of a team
Commitment to confidentiality and ethical practice
Additional Requirements
Ability to travel locally and respond to calls during day or evening hours
Ability to perform basic physical tasks (sitting, standing, walking, using stairs)
Proficiency with computers and documentation
#J-18808-Ljbffr