Data Product Manager - Fiduciary
National African-American Insurance Association (NAAIA), Granite Heights, WI, United States
Responsibilities
Product Ownership & Vision
Set the strategic direction for Fiduciary related capabilities
Define and communicate the product vision, strategy, and roadmap for data solutions supporting Fiduciary operations.
Identify key metrics and objectives to align global Fiduciary related dashboards with the strategic, tactical and operational goals & objectives.
Work with the Group data organization to ensure that Fiduciary adheres to data standards and leverages best data practices.
Translate business goals and regulatory requirements into actionable data‑driven solutions.
Maintain and prioritize the product backlog aligned to value stream objectives.
Delivering toolkits, playbooks, governance, and engagement models for operational metrics, capacity planning, and resource allocation.
Stakeholder Management
Collaborate with Global / Regional Value Stream leaders, Regional Data Leads, Compliance, Operations, and IT teams to identify data needs and opportunities.
Act as the key liaison between business stakeholders and delivery teams.
Ensure product features deliver measurable value to the Fiduciary journey.
Facilitate communication and coordinate efforts between various teams.
Delivery & Execution
Work within an agile methodology for products.
Drive end‑to‑end delivery of data solutions: from requirement gathering to deployment and adoption.
Partner with engineering and data teams to design scalable, secure, and compliant solutions.
Monitor delivery progress, manage risks, and resolve impediments.
Collaborate with development teams in sprint planning and backlog grooming, prioritizing data‑related tasks based on business value in the context of Fiduciary data.
Central point of contact for Data & MI Testing.
Data Analytics and KPIs
Collaborate with key stakeholders to define key performance indicators (KPIs) that measure the effectiveness and success of the digital product.
Identify relevant metrics and data points that align with the product's goals and objectives and establish benchmarks or targets for each KPI.
Leverage analytics and dashboards to measure efficiency, compliance adherence, and Fiduciary experience.
Data Service: enabling analytics, dashboards, and operational tools via secure, consistent services.
Data Consumption: ensuring stakeholders receive meaningful insights via dashboards, KPIs, and integration with other analytics products.
Managing Fiduciary‑related data capabilities including the Global Fiduciary Dashboard, Global Data Quality Dashboards etc.
Collaborate with other Analytics Products and Management Intelligence teams within the organization that will be utilizing the Fiduciary data to ensure seamless integration and alignment of data and insights.
Engage with stakeholders from other Analytics teams to understand their data requirements and how the Fiduciary data can support their analytics initiatives.
Stay informed about the analytics tools and technologies used by other teams and explore opportunities for integration or interoperability with the digital products' data analytics tools.
Present the wide range of data capabilities to Executive and Leadership teams, thereby promoting Fiduciary data journey & its capabilities outside of Fiduciary value stream, e.g. Placement.
Identify opportunities for automation and advanced analytics in Fiduciary Operations.
Data Quality
Establish frameworks for Fiduciary data quality and ensure adherence to enterprise data governance.
Partner with regional data teams, value streams, and data stewards to enhance the quality of Fiduciary data.
Implement best practices, ensure data accuracy, consistency, and completeness within the global data platform as well as across regional source systems.
Collaborate with stakeholders to resolve data issues, establish ownership, and improve upstream processes impacting data quality.
Continuous Improvement and Innovation
Gather feedback from users and stakeholders to refine product features.
Keep abreast of regulatory changes, insurance market trends, and data technology advancements.
Promote a data‑driven culture within the Fiduciary value stream.
Maximize usage of KPIs, drive standardization of KPIs, continuous improvement, and drive alignment across Value Stream, regions & countries.
Implement innovation through proof‑of‑concept initiatives.
Qualifications
Bachelor's or master's degree in information management, Computer Science, Business, or related field.
10+ years of experience in data management, governance, or related roles (insurance/financial services preferred).
Strong understanding of the end‑to‑end invoicing process and associated data requirements.
Proficiency in data analysis, modelling, and visualization tools.
Understanding data technologies, including databases, data warehouses, and data lakes.
Ability to develop and implement data strategies that align with the organization's goals and objectives in Fiduciary operations.
Experience in using data to inform decision‑making and communicate insights to stakeholders.
Excellent communication skills to effectively engage with stakeholders at all levels.
Experience as a Data Product Owner or Data Product Manager within a Digital Products Organization or related competency.
Experience in project management, agile methodologies, and problem‑solving. 3+ years of experience in Agile Product Management for internal or external products.
Experience performing data analysis in BI, analytical, and/or modelling tools.
Experience within a change and transformation environment.
What makes you stand out?
Critical thinking and strong analytical skills and intellectual curiosity, strong out‑of‑the‑box thinking, curious business and an ability to drive action.
Experience which demonstrates intellectual curiosity.
Passion for identifying how emerging technologies can improve customer experience and drive value in the insurance industry.
Demonstrated competency in managing stakeholders in a dynamic and diverse working environment.
Marsh is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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Product Ownership & Vision
Set the strategic direction for Fiduciary related capabilities
Define and communicate the product vision, strategy, and roadmap for data solutions supporting Fiduciary operations.
Identify key metrics and objectives to align global Fiduciary related dashboards with the strategic, tactical and operational goals & objectives.
Work with the Group data organization to ensure that Fiduciary adheres to data standards and leverages best data practices.
Translate business goals and regulatory requirements into actionable data‑driven solutions.
Maintain and prioritize the product backlog aligned to value stream objectives.
Delivering toolkits, playbooks, governance, and engagement models for operational metrics, capacity planning, and resource allocation.
Stakeholder Management
Collaborate with Global / Regional Value Stream leaders, Regional Data Leads, Compliance, Operations, and IT teams to identify data needs and opportunities.
Act as the key liaison between business stakeholders and delivery teams.
Ensure product features deliver measurable value to the Fiduciary journey.
Facilitate communication and coordinate efforts between various teams.
Delivery & Execution
Work within an agile methodology for products.
Drive end‑to‑end delivery of data solutions: from requirement gathering to deployment and adoption.
Partner with engineering and data teams to design scalable, secure, and compliant solutions.
Monitor delivery progress, manage risks, and resolve impediments.
Collaborate with development teams in sprint planning and backlog grooming, prioritizing data‑related tasks based on business value in the context of Fiduciary data.
Central point of contact for Data & MI Testing.
Data Analytics and KPIs
Collaborate with key stakeholders to define key performance indicators (KPIs) that measure the effectiveness and success of the digital product.
Identify relevant metrics and data points that align with the product's goals and objectives and establish benchmarks or targets for each KPI.
Leverage analytics and dashboards to measure efficiency, compliance adherence, and Fiduciary experience.
Data Service: enabling analytics, dashboards, and operational tools via secure, consistent services.
Data Consumption: ensuring stakeholders receive meaningful insights via dashboards, KPIs, and integration with other analytics products.
Managing Fiduciary‑related data capabilities including the Global Fiduciary Dashboard, Global Data Quality Dashboards etc.
Collaborate with other Analytics Products and Management Intelligence teams within the organization that will be utilizing the Fiduciary data to ensure seamless integration and alignment of data and insights.
Engage with stakeholders from other Analytics teams to understand their data requirements and how the Fiduciary data can support their analytics initiatives.
Stay informed about the analytics tools and technologies used by other teams and explore opportunities for integration or interoperability with the digital products' data analytics tools.
Present the wide range of data capabilities to Executive and Leadership teams, thereby promoting Fiduciary data journey & its capabilities outside of Fiduciary value stream, e.g. Placement.
Identify opportunities for automation and advanced analytics in Fiduciary Operations.
Data Quality
Establish frameworks for Fiduciary data quality and ensure adherence to enterprise data governance.
Partner with regional data teams, value streams, and data stewards to enhance the quality of Fiduciary data.
Implement best practices, ensure data accuracy, consistency, and completeness within the global data platform as well as across regional source systems.
Collaborate with stakeholders to resolve data issues, establish ownership, and improve upstream processes impacting data quality.
Continuous Improvement and Innovation
Gather feedback from users and stakeholders to refine product features.
Keep abreast of regulatory changes, insurance market trends, and data technology advancements.
Promote a data‑driven culture within the Fiduciary value stream.
Maximize usage of KPIs, drive standardization of KPIs, continuous improvement, and drive alignment across Value Stream, regions & countries.
Implement innovation through proof‑of‑concept initiatives.
Qualifications
Bachelor's or master's degree in information management, Computer Science, Business, or related field.
10+ years of experience in data management, governance, or related roles (insurance/financial services preferred).
Strong understanding of the end‑to‑end invoicing process and associated data requirements.
Proficiency in data analysis, modelling, and visualization tools.
Understanding data technologies, including databases, data warehouses, and data lakes.
Ability to develop and implement data strategies that align with the organization's goals and objectives in Fiduciary operations.
Experience in using data to inform decision‑making and communicate insights to stakeholders.
Excellent communication skills to effectively engage with stakeholders at all levels.
Experience as a Data Product Owner or Data Product Manager within a Digital Products Organization or related competency.
Experience in project management, agile methodologies, and problem‑solving. 3+ years of experience in Agile Product Management for internal or external products.
Experience performing data analysis in BI, analytical, and/or modelling tools.
Experience within a change and transformation environment.
What makes you stand out?
Critical thinking and strong analytical skills and intellectual curiosity, strong out‑of‑the‑box thinking, curious business and an ability to drive action.
Experience which demonstrates intellectual curiosity.
Passion for identifying how emerging technologies can improve customer experience and drive value in the insurance industry.
Demonstrated competency in managing stakeholders in a dynamic and diverse working environment.
Marsh is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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