COE Sr. Manager Operations
Datavant Corporation, Houston, TX, United States
COE Sr. Manager Operations
Location: 6051 Houston, TX
Full-time, regular
Responsibilities
Adhere to company policy and security standards.
Personify core values and strengthen company culture.
Collaborate with senior COE leadership to translate corporate strategy into operational goals with measurable steps.
Take ownership of the business and hold the team accountable for results.
Analyze data and problem‑solve to make data‑driven decisions that exceed operational targets.
Champion continuous improvement, encourage knowledge sharing, and develop innovative solutions that deliver customer value.
Effectively manage time and priorities, reprioritizing as needed.
Connect with teams, stay visible, present, and accessible.
Set performance standards and evaluate outcomes.
Enhance organizational processes and allocate resources efficiently.
Lead initiatives and projects, involving subject‑matter experts in improvement events.
Build strong relationships with customers, employees, and stakeholders.
Embrace feedback to address areas of opportunity.
Communicate strategic vision and inspire others through trust and active listening.
Drive results and motivate teams to exceed metrics.
Monitor training initiatives to ensure skill acquisition and retention.
Run team initiatives such as huddles, performance reviews, and process changes.
Recognize and reward team achievements.
Leverage new technology to increase efficiency and reduce costs.
Develop and recognize COE leaders, ensuring timely project completion.
Resolve escalated concerns and communicate updates appropriately.
Generate, analyze, and distribute performance reports to leadership.
Conduct root‑cause analyses and recommend workflow improvements.
Plan strategically and avoid tactical approaches.
Align team and departmental objectives with organizational initiatives.
Maintain customer‑centric mindset and uphold quality standards.
Conduct regular performance reviews with constructive feedback.
Promote teamwork and equality, fostering an inclusive environment.
Handle confidential information with discretion, including payroll.
Qualifications
Bachelor’s degree preferred.
3‑5 years of leadership experience preferred.
Background in Lean, Six Sigma, or Quality Management preferred.
Proficiency in Microsoft Office (Excel, PowerPoint).
Understanding of end‑to‑end business processes.
Strong analytical and problem‑solving skills.
Decision‑making ability with a sense of urgency.
Strong cross‑functional communication skills.
Ability to prioritize and meet critical deadlines.
Completion of required training modules.
Meet or exceed leadership assessment standards.
What We Offer
Comprehensive health, dental, and vision insurance.
Unlimited paid time off.
Retirement savings plan.
Opportunities for career growth and development.
Employee wellness programs.
EEO Statement
We are a committed Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status.
#J-18808-Ljbffr
Location: 6051 Houston, TX
Full-time, regular
Responsibilities
Adhere to company policy and security standards.
Personify core values and strengthen company culture.
Collaborate with senior COE leadership to translate corporate strategy into operational goals with measurable steps.
Take ownership of the business and hold the team accountable for results.
Analyze data and problem‑solve to make data‑driven decisions that exceed operational targets.
Champion continuous improvement, encourage knowledge sharing, and develop innovative solutions that deliver customer value.
Effectively manage time and priorities, reprioritizing as needed.
Connect with teams, stay visible, present, and accessible.
Set performance standards and evaluate outcomes.
Enhance organizational processes and allocate resources efficiently.
Lead initiatives and projects, involving subject‑matter experts in improvement events.
Build strong relationships with customers, employees, and stakeholders.
Embrace feedback to address areas of opportunity.
Communicate strategic vision and inspire others through trust and active listening.
Drive results and motivate teams to exceed metrics.
Monitor training initiatives to ensure skill acquisition and retention.
Run team initiatives such as huddles, performance reviews, and process changes.
Recognize and reward team achievements.
Leverage new technology to increase efficiency and reduce costs.
Develop and recognize COE leaders, ensuring timely project completion.
Resolve escalated concerns and communicate updates appropriately.
Generate, analyze, and distribute performance reports to leadership.
Conduct root‑cause analyses and recommend workflow improvements.
Plan strategically and avoid tactical approaches.
Align team and departmental objectives with organizational initiatives.
Maintain customer‑centric mindset and uphold quality standards.
Conduct regular performance reviews with constructive feedback.
Promote teamwork and equality, fostering an inclusive environment.
Handle confidential information with discretion, including payroll.
Qualifications
Bachelor’s degree preferred.
3‑5 years of leadership experience preferred.
Background in Lean, Six Sigma, or Quality Management preferred.
Proficiency in Microsoft Office (Excel, PowerPoint).
Understanding of end‑to‑end business processes.
Strong analytical and problem‑solving skills.
Decision‑making ability with a sense of urgency.
Strong cross‑functional communication skills.
Ability to prioritize and meet critical deadlines.
Completion of required training modules.
Meet or exceed leadership assessment standards.
What We Offer
Comprehensive health, dental, and vision insurance.
Unlimited paid time off.
Retirement savings plan.
Opportunities for career growth and development.
Employee wellness programs.
EEO Statement
We are a committed Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status.
#J-18808-Ljbffr