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Breakfast Attendant - Residence Inn Downtown Bozeman

l5 Hospitality, Bozeman, MT, United States


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Breakfast Attendant - Residence Inn Downtown Bozeman
Manual Labor Residence Inn Bozeman, Bozeman, MT, US

Job Summary
As a Breakfast Attendant you will prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your goal is to provide Level5 Hospitality and service for each and every guest.

Duties/Responsibilities

Ensure setup is complete each morning for the breakfast buffet and fresh foods are always available during the service hours

Serve guests with food and drink orders while they are in the dining area and replenish as necessary

Clean the breakfast area, including the tables, chairs, and buffet bar as needed, and empty garbage

Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptly

Address visitor questions and requests promptly, courteously, and efficiently

Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment

Maintain adequate supplies of items such as clean glassware, dishes, or trays

Fill beverage and ice dispensers

Stock cabinets or serving areas with condiments and refill condiment containers

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction

Practice safe work habits and use required safety equipment

Performs other related duties as required

Required Skills/Abilities

Flexibility with shifts and scheduling

Must be available weekends and/or holidays

Must have transportation to and from work

Must have stellar attendance and punctuality

Education and Experience

Educational requirements include a high school diploma or equivalent GED certification

Experience working in food service is preferred

Proven customer service experience with a strong guest-focused mentality

Outstanding time management and organizational skills

Excellent communication and interpersonal skills for working with guests and other team member

Physical Requirements

Must be able to remain in a stationary position during shift.

Must be able to access and navigate the facility.

Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.

Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.

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