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Job Posting Title Server - bashi (Part Time)

Terranea, Rancho Palos Verdes, CA, United States


Overview

To provide an exceptional guest experience

Maintain the company image and vision statement

Participate in ongoing training and encourage the personal development of all associates

Responsibilities

Serve food courses and alcoholic beverages to guests

Set tables according to service standards

Answer questions on menu selections to guests

Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability

Cut fruit and prepare for service

Know all specialty cocktail ingredients and garnishes

Participate in updated training for the bar and menu items

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen

Record transaction in MICROS system at time of order

Check in with guests to ensure satisfaction with each food course and/or beverages

Maintain cleanliness of work areas, china, glass, etc., throughout the day

Complete closing duties, including restocking items, turning off lights, etc.

Present physical and accurate check to guests and process payments

Ensure uniform and personal appearance are clean and professional

Welcome and acknowledge all guests according to company standards

Run food and bus tables when you find extra time

Anticipate and address guests` service needs

Speak with others using clear and professional language

Develop and maintain positive working relationships with others and support your team to reach common goals

Ensure adherence to quality expectations and standards

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Thank guests with genuine appreciation

Perform other reasonable job duties as requested by Supervisors

Additional Duties & Responsibilities:

Adhere to departmental policies and procedures

Effectively communicate with peers, management, line and front of the house employees

Practice effective listening: (seek to understand)

Perform related duties as required

Be responsible for the cleanliness of the immediate work area as well as the general property

Subscribe to proper grooming, dress and uniform standards as set forth by Company policy

Be courteous to all guests and coworkers

Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook

Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately

Maintain knowledge of bashi’s liquor brands, beers and non-alcoholic selections

Qualifications

Energetic, enthusiastic and motivational individual

Must be able to speak, comprehend, read, and write English

Must have strong communication skills

Ability to implement and uphold service standards

Ability to prioritize and organize work assignments

Ability to interact with all associates and guests of the resort

Ability to work well in stressful, high-pressure situations

Must be able to stand or walk for long periods of time

Experience, Education, & Licensure:

High School diploma preferred

Valid state Food Handler’s Card certification

Valid RBS certification

Compensation

Base Pay Start Rate: $16.90/Hr. + Tips

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