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Usher

Grant Park Music Festival, Chicago, IL, United States


The

Grant Park Music Festival

seeks part-time

Ushers

for the upcoming summer season of concerts, films, and festivals at the Jay Pritzker Pavilion in Millennium Park. Ushers serve as important ambassadors for the Festival and our partners at the Department of Cultural Affairs and Special Events (DCASE), and help to create a safe, welcoming, and orderly environment for our patrons.

KEY DUTIES

Warmly greet and assist patrons from all walks of life and help them to feel welcome at the Jay Pritzker Pavilion and other areas of Millennium Park.

Maintain efficient operations of the Seating Bowl and Great Lawn to ensure patron comfort and safety.

Manage and resolve any patron issues in a prompt and friendly manner.

Provide information to patrons and the public about the Grant Park Music Festival, Millennium Park, and surrounding attractions.

Communicate Millennium Park rules and regulations to the public; assist in crowd control.

Assist in a variety of patron engagement efforts (related tasks may include: collecting audience information, hosting special guests, and distributing programs/passes/vouchers/wristbands).

CANDIDATE QUALIFICATIONS/REQUIREMENTS

Demonstrated communication skills; ability to handle new or challenging situations with grace and diplomacy.

Ability to raise and transfer up to 20 lbs; ability to work outdoors and in inclement weather; ability to be mobile for up to five hours at a time.

Ability to work flexible hours June 5 through mid-September, including weekends and holidays.

Must be available to attend three paid, in-person training sessions:

Wednesday, May 27: 10am - 2pm at Millennium Park

Thursday, May 28: 5:00pm - 9:00pm at Millennium Park

Tuesday, June 2: 5:00pm - 9:00pm at Millennium Park

Must be available to work at least 70% of concert dates:

Grant Park Music Festival concert dates can be found.

DCASE concerts begin on Friday, June 5 and can be found.

COMPENSATION/SCHEDULE

$17.50/hour; this position is non-exempt.

Usher shifts are primarily evenings and weekends.

Position Start Date: May 27, 2026.

Read more about our commitment to Diversity, Equity, Inclusion and Belonging HERE.

The Association provides equal employment opportunities to all employees and applicants without regard to actual or perceived race (including traits associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, sex, religion, national origin, ancestry, age, pregnancy (including childbirth, or medical or common conditions related to pregnancy or childbirth), genetic information, marital status, familial/parental status, disability (physical and mental), military status, veteran status, sexual orientation, gender, gender identity and expression, citizenship or immigration status, unfavorable discharge from military service, order of protection status, credit history, arrest record, conviction record, family responsibilities, and any other classification/characteristic protected by applicable federal, state or local law.

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