Concierge - Part-time, Hyattsville, MD
Uip, Hyattsville, MD, United States
Hours:
Saturdays and Sundays, 7:00 AM - 3:00 PM
Location:
Canvas Apartments in Hyattsville, MD
Hourly Rate:
$18/hr, – $20/hr, depending on experience, position eligible for overtime
UIP is in search of a Part‑Time Concierge. The Concierge is responsible for serving as the initial person who interfaces with prospects and residents as they enter and exit the building. This is a great opportunity to establish yourself with an exciting, growing organization at a premier property.
Responsibilities
Greet prospects, guests and residents when entering or exiting the building
Answer in‑person, phone call and email requests for maintenance or services offered, taking the appropriate action to resolve the request
Manage package delivery including receiving, logging, updating lobby screen, storing, providing notices and issuing packages to residents
Secure packages and dry cleaning for residents’ later pick up and retrieve items for residents upon request
Develop rapport and relationships with residents and become familiar with preferences
Maintain security of entrance, front desk and mailroom and monitor and control the building’s access system
Notify appropriate parties when vendors appear on property to perform work
Other duties as needed
Qualifications
At least 2 years’ experience in a customer service role, experience within property management or hospitality preferred
High school diploma
Proven ability to provide exceptional customer service with a high degree of professionalism
High level of communication skills and the demonstrated ability to effectively and be clearly understood when interacting with residents, vendors, visitors, and team members, both verbally and in writing
Strong problem‑solving and troubleshooting skills
Self‑motivated, self‑directed, and able to effectively prioritize
Ability to follow procedures with limited supervision
Ability to work well under pressure, with a high degree of follow up and follow through and organizational skills
Excellent knowledge of the local area including retail, dining, service, and entertainment options
Ability to effectively use Microsoft Office and other programs necessary to perform the role
The UIP Companies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
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Saturdays and Sundays, 7:00 AM - 3:00 PM
Location:
Canvas Apartments in Hyattsville, MD
Hourly Rate:
$18/hr, – $20/hr, depending on experience, position eligible for overtime
UIP is in search of a Part‑Time Concierge. The Concierge is responsible for serving as the initial person who interfaces with prospects and residents as they enter and exit the building. This is a great opportunity to establish yourself with an exciting, growing organization at a premier property.
Responsibilities
Greet prospects, guests and residents when entering or exiting the building
Answer in‑person, phone call and email requests for maintenance or services offered, taking the appropriate action to resolve the request
Manage package delivery including receiving, logging, updating lobby screen, storing, providing notices and issuing packages to residents
Secure packages and dry cleaning for residents’ later pick up and retrieve items for residents upon request
Develop rapport and relationships with residents and become familiar with preferences
Maintain security of entrance, front desk and mailroom and monitor and control the building’s access system
Notify appropriate parties when vendors appear on property to perform work
Other duties as needed
Qualifications
At least 2 years’ experience in a customer service role, experience within property management or hospitality preferred
High school diploma
Proven ability to provide exceptional customer service with a high degree of professionalism
High level of communication skills and the demonstrated ability to effectively and be clearly understood when interacting with residents, vendors, visitors, and team members, both verbally and in writing
Strong problem‑solving and troubleshooting skills
Self‑motivated, self‑directed, and able to effectively prioritize
Ability to follow procedures with limited supervision
Ability to work well under pressure, with a high degree of follow up and follow through and organizational skills
Excellent knowledge of the local area including retail, dining, service, and entertainment options
Ability to effectively use Microsoft Office and other programs necessary to perform the role
The UIP Companies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
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