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Desk Clerk - Broadway Sansome (Part Time Weekend Swing)

Chinatown Community Development Center, San Francisco, CA, United States


Job Summary
The Desk Clerk is responsible for maintaining the safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules.

Status
Part-time, Nonexempt, Regular

Location
North Beach neighborhood, San Francisco

Hours
Saturday & Sunday, 5:00 p.m. to 1:00 a.m.

Salary
$22.28 - 23.45 per hour

Schedule
Onsite

The Organization
A private non‑profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low‑income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low‑income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

General Job Responsibilities

Sign in all visitors who enter and leave the building

Monitor all exits via surveillance footage + foot patrol of the building during the shift

Update the daily log in detail to pass on information

Report House Rules violations to the Property Manager

Take initiative in calling 911 or non‑emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor

Write up incident report and route to proper staff per protocol

Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor

Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas

Knowledge, Skills, and Experience

Pleasant and professional manner

Takes initiative to problem solve

Good written and verbal communication skills

Ability to function under stressful circumstances

Willingness to do varied tasks

Calm disposition

Minimum Qualifications

Ability to work with people of diverse social, economic, and ethnic backgrounds

Sensitivity to issues facing family, homeless, disabled, and elderly populations

Excellent interpersonal skills

Preferred Qualifications

Prior experience with security and/or reception work

Excellent customer service skills

Familiarity with Microsoft Outlook, Word, and Excel programs

Bilingual in English and Chinese, Russian, and/or Spanish languages

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