Administrative Assistant
Proactive MD, Indiana, PA, United States
Job Overview
The Administrative Assistant provides basic administrative support for clinic staff, including scheduling, greeting and directing patients, billing, answering phones and emails, and various other administrative duties to ensure the smooth operation of the Health Center. As this role is generally the first face a patient sees when entering a Health Center, they are a constant champion of our Patient Promise and ensures a positive experience for the patient from this first interaction.
Essential Duties and Responsibilities
Schedules all appointments for the Health Center.
Greets patients and visitors in a warm, friendly manner and directs them as appropriate.
Answers all incoming calls for the Health Center.
Handles all billing and payment for the Health Center.
Communicates via phone, email, Electronic Medical Record software, and other systems regarding patient inquiries, concerns, or escalations.
Knowledge, Skills, & Abilities
Required:
High School Diploma or equivalent required.
Requires 1+ years of relevant experience; previous administrative experience preferred.
Requires proficiency in MS Office (Word, PowerPoint, Excel).
Experience in a clinical setting preferred.
Current BLS certification through the American Heart Association valid for at least 90 days after start date.
Work Environment & Physical Requirements
This job primarily operates in a professional medical office environment. The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is regularly required to talk, see, and hear.
Prolonged periods of sitting at a desk and extended use of a computer and phone are required.
The employee frequently is required to stand, walk, use hands, reach with hands and arms, and occasionally lift office products.
Additionally, the employee will need to be able to lift/move/store individual 20-30 pound boxes and items such as office and medical supplies and equipment.
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The Administrative Assistant provides basic administrative support for clinic staff, including scheduling, greeting and directing patients, billing, answering phones and emails, and various other administrative duties to ensure the smooth operation of the Health Center. As this role is generally the first face a patient sees when entering a Health Center, they are a constant champion of our Patient Promise and ensures a positive experience for the patient from this first interaction.
Essential Duties and Responsibilities
Schedules all appointments for the Health Center.
Greets patients and visitors in a warm, friendly manner and directs them as appropriate.
Answers all incoming calls for the Health Center.
Handles all billing and payment for the Health Center.
Communicates via phone, email, Electronic Medical Record software, and other systems regarding patient inquiries, concerns, or escalations.
Knowledge, Skills, & Abilities
Required:
High School Diploma or equivalent required.
Requires 1+ years of relevant experience; previous administrative experience preferred.
Requires proficiency in MS Office (Word, PowerPoint, Excel).
Experience in a clinical setting preferred.
Current BLS certification through the American Heart Association valid for at least 90 days after start date.
Work Environment & Physical Requirements
This job primarily operates in a professional medical office environment. The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:
While performing the duties of this job, the employee is regularly required to talk, see, and hear.
Prolonged periods of sitting at a desk and extended use of a computer and phone are required.
The employee frequently is required to stand, walk, use hands, reach with hands and arms, and occasionally lift office products.
Additionally, the employee will need to be able to lift/move/store individual 20-30 pound boxes and items such as office and medical supplies and equipment.
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