Chocolatier Supervisor - Part Time
Ghirardelli Chocolate Company, New York, NY, United States
Now Hiring: Retail & Restaurant Supervisor (Start Within Days!)
Step into a leadership role where you can grow your career, lead a team, and deliver exceptional guest experiences—all while enjoying great perks.
Pay & Perks
Starting at $23.00/hr + tips
Holiday Pay at 1.5x
Quarterly bonus opportunities
PTO accrual from day 1
50% employee discount
Free sundae or shake every shift
Scheduling
Flexible scheduling based on business needs
Shifts may begin/end up to 2 hours before or after store hours for opening/closing responsibilities
Availability for evenings, weekends, and holidays is required
About the Role
As a
Retail & Restaurant Supervisor , you’ll support store leadership in driving daily operations, leading the team, and delivering an outstanding guest experience. You’ll play a key role in maintaining high standards, supporting team development, and ensuring smooth store operations.
What You’ll Do
Store Leadership & Operations
Support the General Manager in overseeing daily store operations
Lead shifts and manage the sales floor, including retail, cash wrap, and café areas
Ensure high standards of cleanliness, food safety, and brand presentation
Monitor sales and labor to help meet business goals
Serve as the point of contact during manager absences
Guest Experience
Model exceptional customer service and resolve escalated guest concerns
Maintain product knowledge, including ingredients and allergen awareness
Create a welcoming, inclusive environment for all guests
Team Support & Development
Help with scheduling, training, and onboarding new team members
Coach and support team members to drive performance and engagement
Partner with management on employee relations matters as needed
Administrative & Systems
Use POS systems (such as MICROS) to manage transactions and reporting
Communicate effectively with internal teams (HR, payroll, IT, etc.)
Support inventory, merchandising, and operational processes
What We’re Looking For
Previous experience in retail, restaurant, or hospitality environments
Prior leadership or supervisory experience preferred
Strong communication and team-building skills
Ability to stay organized and manage multiple priorities
Comfort working in a fast-paced environment
Familiarity with POS systems is a plus
Requirements
Must be
18 years or older
High school diploma or equivalent preferred
Working Conditions
Ability to stand for extended periods and move throughout the store
Ability to occasionally lift and carry up to 50 pounds
May require occasional travel to other store locations
Why Join Us?
You’ll be part of a team that values collaboration, growth, and creating memorable experiences for every guest—while building leadership skills that can take your career further.
#J-18808-Ljbffr
Step into a leadership role where you can grow your career, lead a team, and deliver exceptional guest experiences—all while enjoying great perks.
Pay & Perks
Starting at $23.00/hr + tips
Holiday Pay at 1.5x
Quarterly bonus opportunities
PTO accrual from day 1
50% employee discount
Free sundae or shake every shift
Scheduling
Flexible scheduling based on business needs
Shifts may begin/end up to 2 hours before or after store hours for opening/closing responsibilities
Availability for evenings, weekends, and holidays is required
About the Role
As a
Retail & Restaurant Supervisor , you’ll support store leadership in driving daily operations, leading the team, and delivering an outstanding guest experience. You’ll play a key role in maintaining high standards, supporting team development, and ensuring smooth store operations.
What You’ll Do
Store Leadership & Operations
Support the General Manager in overseeing daily store operations
Lead shifts and manage the sales floor, including retail, cash wrap, and café areas
Ensure high standards of cleanliness, food safety, and brand presentation
Monitor sales and labor to help meet business goals
Serve as the point of contact during manager absences
Guest Experience
Model exceptional customer service and resolve escalated guest concerns
Maintain product knowledge, including ingredients and allergen awareness
Create a welcoming, inclusive environment for all guests
Team Support & Development
Help with scheduling, training, and onboarding new team members
Coach and support team members to drive performance and engagement
Partner with management on employee relations matters as needed
Administrative & Systems
Use POS systems (such as MICROS) to manage transactions and reporting
Communicate effectively with internal teams (HR, payroll, IT, etc.)
Support inventory, merchandising, and operational processes
What We’re Looking For
Previous experience in retail, restaurant, or hospitality environments
Prior leadership or supervisory experience preferred
Strong communication and team-building skills
Ability to stay organized and manage multiple priorities
Comfort working in a fast-paced environment
Familiarity with POS systems is a plus
Requirements
Must be
18 years or older
High school diploma or equivalent preferred
Working Conditions
Ability to stand for extended periods and move throughout the store
Ability to occasionally lift and carry up to 50 pounds
May require occasional travel to other store locations
Why Join Us?
You’ll be part of a team that values collaboration, growth, and creating memorable experiences for every guest—while building leadership skills that can take your career further.
#J-18808-Ljbffr