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Seasonal Bell Attendant

Hyatt Hotels Corporation, Pomona, NJ, United States


About the Role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It’s important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.
What does the ROLE entail?

Responsible for constant communication with the Front Office and Valet teams to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently
Strong guest service orientation in order to ensure high guest expectations
Ensure that guests are comfortable with accommodations and are familiar with room offerings and features
Fast‑paced environment that requires moderate amounts of walking, continuous standing and lifting a moderate amount of weight
Highly visible role gives the opportunity for casual conversation and hotel or local recommendations
Your EXPERIENCE

A true desire to satisfy the needs of others in a fast‑paced environment
Refined verbal communication skills
Capable of standing for long periods of time
Ability to tolerate moderate amounts of walking and ability to lift, push, pull up to 30lbs of weight
Unafraid of engaging in conversation with guests
Takes pride in a job well done
Must be able to work a flexible schedule, including evenings, weekends and holidays
A fun and energized person
Committed to delivering a high level of customer service
Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Location

Hyatt House Charlotte/Center City – Charlotte, NC, US
Miraval Austin Resort and Spa – Austin, TX, US

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