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Data Centre Engineer / Data Centre Operations Specialist

Cognizant, Milwaukee, WI, United States


Role: Data Centre Engineer / Data Centre Operations Specialist
Location: Candidates will need to work out of the Client’s office in Milwaukee WI. Remote or Hybrid work is not an option.

This role is not able to offer visa transfer or sponsorship, now or in the future.

Applications will be accepted until May 15, 2026.

About the Role
The Data Centre Engineer is responsible for the operation, maintenance, monitoring, and support of data centre infrastructure, ensuring high availability, performance, and security of IT systems. This role supports servers, storage, networking, power, cooling, and physical infrastructure within the data centre.

Key Responsibilities
Data Centre Operations

Monitor and maintain data centre facilities, including servers, storage, network devices, racks, and cabling

Perform routine health checks, preventive maintenance, and equipment inspections

Handle incident management, troubleshooting hardware and infrastructure issues

Ensure adherence to SLA, uptime, and availability targets

Infrastructure Management

Install, configure, and decommission servers, network devices, and storage systems

Perform rack & stack, cable management, and labeling

Coordinate power, cooling, and space planning

Support virtualization platforms (VMware, Hyper‑V, KVM, etc.)

Monitoring & Support

Use monitoring tools to track system performance, capacity, and alerts

Provide 24×7 support through shifts/on‑call rotations (if applicable)

Escalate issues to vendors or engineering teams as required

Participate in change management and maintenance windows

Security & Compliance

Maintain physical security controls (access logs, CCTV, badge access)

Ensure compliance with ISO 27001, SOC, ITIL, or company security policies

Implement and follow data centre safety procedures

Documentation & Reporting

Maintain accurate asset inventory and documentation

Create and update runbooks, SOPs, and incident reports

Support audits and compliance reviews

Required Skills & Qualifications

Strong knowledge of data centre operations and infrastructure

Experience with:

Servers (Dell, HPE, Cisco, etc.)

Networking (TCP/IP, LAN/WAN, switches, routers)

Storage (SAN, NAS)

Virtualization and basic OS administration (Linux/Windows)

Understanding of power systems (UPS, PDU) and cooling systems

Salary and Other Compensation
The annual salary for the position depends on experience and other qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

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