Manager, DT Business Systems and Transformation (Technical Skills/DB Queries)(RE
Relha LLC, Arlington, VA, United States
Manager, DT Business Systems and Transformation (Technical Skills/DB Queries) (REMOTE)
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Qualifications You Must Have
Minimum 8+ years experience in Agile and SAFe methodologies.
Bachelor’s degree in Computer Science, Technology, Engineering or Mathematics (STEM) or related discipline or equivalent combination.
Experience with Agile/SAFe methodologies including backlog management, requirement definition, governance routines, and process standardization.
Proficiency with ServiceNow, Jira, Confluence, and documentation standards for sustainment operations.
Qualifications We Prefer
Technical skills from a developer background including DB queries.
Experience leading large‑scale sustainment transformations or maturing product ownership practices.
Knowledge of supply chain operations, manufacturing, or logistics systems.
What You Will Do
Provide strategic leadership to a team of DT Product Owners and Analysts supporting Operations & Supply Chain applications.
Own and mature the sustainment operating model by driving standardized processes, consistent documentation, and best‑practice adoption.
Lead governance routines including backlog prioritization, Change Control Boards, and cross‑functional decision forums.
Act as the senior escalation leader for complex, cross‑functional, or high‑impact issues, ensuring timely resolution and adherence to service‑level expectations.
Build strong partnerships with Operations, Supply Chain, and DT/IT teams to ensure clarity of requirements and alignment of priorities.
Oversee sustainment readiness for new applications, including transitions to sustainment, documentation, and knowledge transfer.
Ensure Disaster Recovery and IT security compliance activities are completed accurately and on schedule.
Drive continuous improvement initiatives to increase process maturity, enhance tools, and improve customer satisfaction.
Foster a culture of accountability, operational excellence, and customer focus across the sustainment team.
What You Will Learn
Deep expertise in Operations and Supply Chain business processes and how they integrate with enterprise applications.
Advanced sustainment governance, prioritization, and operating model strategies in a complex, cross‑functional environment.
Best practices for leading high‑performing technical product teams and maturing application support frameworks.
How to influence across functions, build alignment, and drive strategic decisions that support long‑term business goals.
Exposure to enterprise‑level Disaster Recovery, compliance expectations, and structured IT governance practices.
Continuous improvement methodologies that strengthen sustainment processes, customer experience, and operational stability.
Location
Remote – requires working from one of the 50 U.S. states.
Benefits
Healthcare, wellness, retirement, and work/life benefits.
Parental leave, flexible work schedules, educational assistance, and backup care.
Equal Opportunity Employment
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Qualifications You Must Have
Minimum 8+ years experience in Agile and SAFe methodologies.
Bachelor’s degree in Computer Science, Technology, Engineering or Mathematics (STEM) or related discipline or equivalent combination.
Experience with Agile/SAFe methodologies including backlog management, requirement definition, governance routines, and process standardization.
Proficiency with ServiceNow, Jira, Confluence, and documentation standards for sustainment operations.
Qualifications We Prefer
Technical skills from a developer background including DB queries.
Experience leading large‑scale sustainment transformations or maturing product ownership practices.
Knowledge of supply chain operations, manufacturing, or logistics systems.
What You Will Do
Provide strategic leadership to a team of DT Product Owners and Analysts supporting Operations & Supply Chain applications.
Own and mature the sustainment operating model by driving standardized processes, consistent documentation, and best‑practice adoption.
Lead governance routines including backlog prioritization, Change Control Boards, and cross‑functional decision forums.
Act as the senior escalation leader for complex, cross‑functional, or high‑impact issues, ensuring timely resolution and adherence to service‑level expectations.
Build strong partnerships with Operations, Supply Chain, and DT/IT teams to ensure clarity of requirements and alignment of priorities.
Oversee sustainment readiness for new applications, including transitions to sustainment, documentation, and knowledge transfer.
Ensure Disaster Recovery and IT security compliance activities are completed accurately and on schedule.
Drive continuous improvement initiatives to increase process maturity, enhance tools, and improve customer satisfaction.
Foster a culture of accountability, operational excellence, and customer focus across the sustainment team.
What You Will Learn
Deep expertise in Operations and Supply Chain business processes and how they integrate with enterprise applications.
Advanced sustainment governance, prioritization, and operating model strategies in a complex, cross‑functional environment.
Best practices for leading high‑performing technical product teams and maturing application support frameworks.
How to influence across functions, build alignment, and drive strategic decisions that support long‑term business goals.
Exposure to enterprise‑level Disaster Recovery, compliance expectations, and structured IT governance practices.
Continuous improvement methodologies that strengthen sustainment processes, customer experience, and operational stability.
Location
Remote – requires working from one of the 50 U.S. states.
Benefits
Healthcare, wellness, retirement, and work/life benefits.
Parental leave, flexible work schedules, educational assistance, and backup care.
Equal Opportunity Employment
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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