Housekeeping Manager at AccorHotel San Francisco, CA
Itlearn360, San Francisco, CA, United States
Housekeeping Manager job at AccorHotel. San Francisco, CA.
Fairmont is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Job Description
Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. Your leadership skills and the values you model as Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.
What is in it for you: Reporting to the Director of Rooms Housekeeping, responsibilities and essential job functions include but are not limited to the following:
Consistently deliver professional, friendly, and engaging service to guests and colleagues
Lead and manage daily housekeeping operations, ensuring adherence to service standards
Supervise and inspect guest rooms, public areas, and back-of-house spaces for cleanliness and quality
Implement and maintain rigorous quality control programs, including daily inspections and audits
Respond promptly to guest concerns, documenting issues and coordinating with relevant departments
Conduct regular departmental meetings to align goals and foster communication
Train and develop team members on cleaning procedures, equipment usage, safety protocols, and brand standards
Manage departmental budget responsibly, optimizing resources and controlling costs
Oversee recruitment, onboarding, and continuous training of housekeeping staff
Monitor employee performance, providing feedback, coaching, and recognition to maintain high standards
Address performance issues through mentoring, retraining, and corrective action when necessary
Balance operational, administrative, and team needs effectively
Ensure compliance with departmental policies and procedures
Report maintenance issues promptly and follow up to ensure resolution
Maintain accurate records of inspections, evaluations, and training activities
Uphold all safety and sanitation policies and procedures
Collaborate with Front Office and Engineering teams to resolve guest concerns and quality issues
Foster a culture of accountability, pride, and teamwork within the department
Perform other duties as assigned by leadership
Salary Range: $78,500-$97,500 USD Gross Annually
Qualifications
At least 1-2 years previous leadership experience in Housekeeping or Rooms Division required
Computer literate in Microsoft Window applications preferred
University/College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem‑solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Fairmont is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
Job Description
Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. Your leadership skills and the values you model as Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.
What is in it for you: Reporting to the Director of Rooms Housekeeping, responsibilities and essential job functions include but are not limited to the following:
Consistently deliver professional, friendly, and engaging service to guests and colleagues
Lead and manage daily housekeeping operations, ensuring adherence to service standards
Supervise and inspect guest rooms, public areas, and back-of-house spaces for cleanliness and quality
Implement and maintain rigorous quality control programs, including daily inspections and audits
Respond promptly to guest concerns, documenting issues and coordinating with relevant departments
Conduct regular departmental meetings to align goals and foster communication
Train and develop team members on cleaning procedures, equipment usage, safety protocols, and brand standards
Manage departmental budget responsibly, optimizing resources and controlling costs
Oversee recruitment, onboarding, and continuous training of housekeeping staff
Monitor employee performance, providing feedback, coaching, and recognition to maintain high standards
Address performance issues through mentoring, retraining, and corrective action when necessary
Balance operational, administrative, and team needs effectively
Ensure compliance with departmental policies and procedures
Report maintenance issues promptly and follow up to ensure resolution
Maintain accurate records of inspections, evaluations, and training activities
Uphold all safety and sanitation policies and procedures
Collaborate with Front Office and Engineering teams to resolve guest concerns and quality issues
Foster a culture of accountability, pride, and teamwork within the department
Perform other duties as assigned by leadership
Salary Range: $78,500-$97,500 USD Gross Annually
Qualifications
At least 1-2 years previous leadership experience in Housekeeping or Rooms Division required
Computer literate in Microsoft Window applications preferred
University/College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem‑solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr